{"id":507352,"url":"https://alion.io/job/agcertain-coordinator-information-technology","title":"Coordinator, Information Technology","company":{"id":183441,"name":"AgCertain","domain":"agcertain.com","url":"https://alion.io/company/agcertain-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ames, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":84000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2178},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-07T12:35:50Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-31T23:18:42Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"The Coordinator, Information Technology will execute the daily functions within a multi-site IT environment. This role will handle systems administration, infrastructure support, networking, endpoint management, and cybersecurity tasks.\nResponsibilities and Duties\nOperate safely and appropriately in all AgCertain situations and environments\nCollaborate with internal teams on IT support and planning\nEnsure effective technology set-up and network requirements to meet daily business requirements including user account creation, access management, and offboarding\nMonitor cybersecurity issues and create solutions for these\nEnsure all technology within both office and production settings is functioning properly\nUnderstand our Windows Server environments and ensure they are accurately updated\nManage the Active Directory, Group Policy, DNS, and DHCP administration\nManage VPN and remote access configurations accurately\nSupport a mixed Cisco and Ubiquiti network environment\nTroubleshoot wired and wireless performance issues as they occur \nInstall infrastructure hardware as necessary\nSupport the hybrid Microsoft 365 and on-premise Exchange setup\nSupport warehouse scanners, mobile devices, printers, and other technology that needs hands-on technical help\nDeploy and manage desktops and laptops required for business functions\nHave a thorough understanding of and be able to apply Occupational Safety and Good Manufacturing Practices to procedures within the plant/understand how they affect the production process\nFollow all written procedures (SOPs) and work instructions that pertain to the respective area\nComplete all required documentation accurately and in a timely manner\nParticipate in all company trainings\nPerform additional duties as assigned\nQualifications\nA Bachelor’s degree in Information Technology, Computer Science, Information Systems or related field\nThree (3) years experience in IT Infrastructure or Systems Administration preferred\nPhysical abilities to include the ability to lift 50 lbs (23 Kg), able to climb several flights of stairs and not affected by heights\nStrong troubleshooting and multi-tasking skills\nFamiliarity with Entra ID, Intune, Cisco Duo and VPN technologies\nExperience in a multi-site network environment\nAbility to analyze data and contribute to strategic decision-making\nExcellent communication, organizational, management, and computer skills\nAbility to interact professionally and effectively with internal and external customers\nAct with humility, honesty, integrity, and a commitment to safety","description_format":"text","description_chars":2552,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information 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