{"id":1607669,"url":"https://alion.io/job/agco-technical-specialist","title":"Technical Specialist","company":{"id":176823,"name":"AGCO","domain":"agcocorp.com","url":"https://alion.io/company/agco","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":161000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":468},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-13T07:00:00Z","employer_posted_date":"2026-09-13","last_verified_at":"2026-10-04T00:05:48Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into work, building a better and more sustainable world. Join our extraordinary team today!\nAGCO, a global leader in the design, manufacture and distribution of agricultural solutions, has an exciting career opportunity for a Technical Service Specialist to join our Global Center of Excellence team in Jackson, MN. The Technical Service Specialist will play a key part in providing accurate and prompt troubleshooting and diagnosis of all technical issues to AGCO dealers for assigned products. In addition, the Technical Service Specialist has intermittent responsibility for presenting Service Review meetings, product training and field collaboration with AGCO dealers and other AGCO internal field staff. Estimated Travel is 10-20%\nYour Impact:\nTechnical inquiries: Responsible for processing web based, video, and telephone, dealer inquiries related to AGCO machinery performance, reliability, product features & service administration in a timely manner. The Technical Service Specialist will mainly interact with dealer service managers and dealer technicians.\n\nProblem investigation: Use existing tools (AGCO Tech Connect, Salesforce, Technical Publications, Phones, etc.) to research technical solutions. This can involve field and dealer investigation trips to better understand and document a machinery issue.\n\nHighly technical machine issues also require working with AGCO diagnostic tools and systems. Technical Service Specialists will also work with fellow Technical Service Specialists, engineering, marketing, and other AGCO field teams to seek proper resolutions for machinery issues.\n\nTechnical Communication: Provide a professional response in AGCO Tech Connect (a technical information web database) and phone system that is consistent with defined standards governing content, quality and structure. Occasional responsibility to present Product Performance Review presentations and/or Service Training to AGCO dealer service personnel.\n\nStandard work hours M-F 8AM-5PM, Occasional After-hours (5-7pm Sat 8-12) in season, Occasional travel, Possibility of up to 20% remote work after training period (approx. 6 months).\n\nYour Experience and Qualifications:\nAssociates/Bachelor’s Ag Technical degree in a related agriculture field.\n\nHigh School Diploma with 3+ years Associates degree /Bachelors Associates or equivalent experience in the following\n\n4-5 years of experience Hands on diagnostic support for Ag or heavy duty/automotive equipment experience or equivalent\n\nUse of Volt Ohms Meter (VOM), CAN bus/ OBD (On-Board Diagnostics) Interface equipment to diagnose issues\n\nTroubleshooting electronic, hydraulic and powertrain systems for agricultural, automotive or heavy-duty equipment\n\nYour Benefits:\nHealth care and wellness plans\n\nDental and vision plans\n\nFlexible and virtual work options (where available)\n\n401(k) Savings Plan with company match\n\nEmployee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price\n\nPaid holidays and paid time off\n\nHealth savings and flexible spending accounts\n\nReimbursement for continuing education\n\nLife insurance and other supplemental insurance plans\n\nYour Workplace:\nThis role follows AGCO’s on-site work model, with employees primarily working from an AGCO location a minimum of 4 days per week to support collaboration and teamwork.\nWe value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.\nJoin us as we bring agriculture into the future and apply now!\nAGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.","description_format":"text","description_chars":3984,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Farming & Agriculture","Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-01T19:57:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 11 · green card filings: 2","filings_12m":11,"filings_prev_12m":13,"green_card_filings_12m":2,"median_offered_wage_usd":112885,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.787,"p_room":0.55,"age_days":19,"expected_fill_days":16,"reasons":["conf:20","velocity","win:tail","comp:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/agco-technical-specialist","json_url":"https://alion.io/job/agco-technical-specialist.json","meta":{"generated_at":"2026-10-04T00:43:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":868,"day_limit":5000,"remaining_today":4132,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}