{"id":3856349,"url":"https://alion.io/job/agelessrx-senior-it-systems-administrator","title":"Senior IT Systems Administrator","company":{"id":670047,"name":"AgelessRx","domain":"agelessrx.com","url":"https://alion.io/company/agelessrx","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"Google Drive","optional":false},{"name":"Google Workspace","optional":false},{"name":"HIPAA","optional":false},{"name":"Least Privilege","optional":false},{"name":"OneDrive","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-06T02:13:05Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T12:53:47Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About AgelessRx\nAgelessRx is a first-of-its-kind, longevity-focused telehealth platform with an e-commerce component. Our mission is to collectively give people millions of extra healthy years, so everyone can enjoy more of what they love in a world where people are empowered to live as long as they want. We believe aging should no longer be treated as a dreadful inevitability, but instead, as a puzzle that can be solved, a fight that can be fought - just as a disease with a cure. Through our free-to-use platform, we offer trusted, data-driven longevity solutions and scientifically backed prescription therapies to help safely lower the risk of age-related diseases.\nAbout the role\nAgelessRx is seeking a hands-on, highly organized Senior IT Systems Administrator to own the day-to-day operation of our internal technology environment. As a fully remote telehealth company, our employees rely heavily on company devices, cloud-based applications, identity and access systems, and secure technology infrastructure to do their work effectively.\nThis role will serve as the primary owner of employee-facing IT operations across AgelessRx, including company devices, SaaS applications, account provisioning, onboarding and offboarding, technical support, and IT asset management. This person will be responsible not only for resolving issues as they arise, but also for building scalable, well-documented systems and processes that make our technology environment easier to manage as the company grows.\nThe Senior IT Systems Administrator will work closely with our Senior Security Engineer to ensure that IT systems and processes support AgelessRx's security, privacy, and compliance requirements. While the Senior Security Engineer owns the broader security program and technical security strategy, the IT Administrator will be responsible for implementing and maintaining many of the day-to-day administrative controls that keep our workforce and systems operating securely.\nThis is an ideal role for someone who enjoys being both a builder and an operator: someone willing to troubleshoot an employee's device one moment and then improve an organization-wide device management, access, or SaaS administration process the next.\nWhat you'll do\nIT Systems & SaaS Administration\nOwn and continuously improve administration of Google Workspace, Anthropic, and other company-wide SaaS platforms, including configuration, permissions, licensing, integrations, and governance.\nSet IT administration standards; maintain authoritative inventories of applications, administrators, licenses, users, vendors, and system owners.\nLead technical evaluations, vendor coordination, implementation planning, migrations, and change management for new and existing systems.\nIdentify redundant tools, licensing waste, configuration risks, and opportunities for automation; recommend solutions with clear trade-offs and costs.\nCreate durable technical documentation, runbooks, system ownership records, and repeatable operating procedures.\nIdentity, Access & Employee Lifecycle\nOwn end-to-end IT provisioning, access changes, and deprovisioning for employees and contractors; establish reliable controls and service expectations.\nAdminister identity and access configurations, including SSO, MFA, role-based access, groups, privileged accounts, and least-privilege practices.\nLead operational access reviews, investigate exceptions, maintain audit-ready records, and remediate issues with the Senior Security Engineer.\nImprove onboarding, offboarding, and role-change workflows through standardization, automation, and cross-functional coordination.\nDevice & Endpoint Management\nOwn the complete lifecycle of company laptops and technology: purchasing, configuration, deployment, shipping, support, inventory, recovery, and replacement.\nSelect, implement, and administer mobile device management (MDM) and endpoint management; define enrollment, configuration, patching, and maintenance standards.\nCoordinate implementation of endpoint security controls and remediation requirements established with the Senior Security Engineer.\nMaintain accurate asset ownership and device compliance records for a distributed workforce.\nEmployee Support and Service Operations\nAct as the senior escalation point for complex device, operating-system, SaaS, connectivity, and access issues while remaining willing to handle hands-on support.\nDesign and own an organized IT request process with prioritization, tracking, response expectations, and clear employee communications.\nAnalyze recurring incidents and eliminate root causes; build self-service resources and knowledge documentation.\nProvide thoughtful, timely support to nontechnical colleagues across a fully remote environment.\nIT Infrastructure, Data & Operations\nLead internal technology migrations and implementations, including file storage, collaboration platforms, permissions, ownership, and employee adoption.\nOversee operational administration of company-managed data, storage, backup, retention, and recovery processes in coordination with Security and system owners.\nEvaluate operational resilience, integrations, vendor dependencies, and process risks; prioritize improvements based on impact and effort.\nOwn delivery plans, milestones, stakeholder updates, and documentation for cross-functional IT projects.\nSecurity & Compliance Partnership\nOperationalize approved identity, access, endpoint, device, and SaaS security controls in partnership with the Senior Security Engineer.\nSupport audits, evidence collection, access reviews, incident response, and remediation; promptly escalate suspected incidents or inappropriate access.\nHelp administer controls for company-approved AI tools and emerging technology, including access and configuration requirements.\nSupport healthcare data protection and HIPAA-related operational requirements without serving as the owner of the security or compliance program.\nDuring the first several months, this role will be expected to help lead foundational IT initiatives, including:\nComplete the OneDrive-to-Google Drive migration, including departmental files, permissions, ownership, employee transition, and validation.\nLead selection, implementation, and company-wide rollout of MDM with ongoing device lifecycle and control processes.\nAssess the SaaS and IT landscape and establish a centralized, reliable application, license, access, and administrator inventory.\nStandardize employee and contractor onboarding/offboarding and build a scalable IT service request and documentation system.\nSupport Zendesk administration and technical integrations, including AI-related integrations, as business ownership requires.\nQualifications\n5 - 8+ years of progressive experience in corporate IT, IT administration, systems administration, or comparable roles, including substantial independent ownership of business-critical systems.\nDemonstrated experience leading complex IT projects or migrations from assessment through implementation, adoption, and documentation.\nAdvanced hands-on Google Workspace administration and broad SaaS administration experience.\nStrong working knowledge of identity and access management, SSO, MFA, privileged access, and employee account lifecycle controls.\nExperience selecting, implementing, or significantly improving MDM/endpoint management for a distributed workforce.\nExcellent troubleshooting across macOS and/or Windows devices, SaaS applications, accounts, and connectivity.\nExperience managing hardware procurement, remote deployment, inventory, and recovery.\nAbility to automate or streamline repetitive administrative work using platform-native tools, scripting, or integrations.\nIndependent prioritization, project ownership, sound judgment, clear documentation, and effective communication with nontechnical stakeholders.\nBachelor’s degree in IT, computer science, or related field, or equivalent relevant professional experience.\nPREFERRED QUALIFICATIONS\nExperience in healthcare, telehealth, or another regulated environment, including familiarity with HIPAA and PHI-related technology controls.\nExperience building or maturing internal IT operations at a growing startup.\nExperience migrating Microsoft 365/OneDrive environments to Google Workspace/Drive.\nExperience with endpoint security tooling, access reviews, audit evidence, and incident-response coordination.\nExperience with Zendesk, technical integrations, enterprise AI administration, and IT vendor management.\nWhat Success Looks Like\nFirst 30 days:Map the IT environment, identify immediate risks, establish stakeholder relationships, and deliver a prioritized improvement roadmap with owners and dependencies.\nBy 60 days:Establish reliable system, access, device, and license inventories; standardize onboarding/offboarding and request intake; define milestones for MDM and Drive migration.\nBy 90 days:Demonstrate measurable progress on the migration and MDM rollout; document repeatable IT processes; improve access consistency and employee support; establish a recurring operating rhythm with the Senior Security Engineer.","description_format":"text","description_chars":9111,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-11-06T06:37:21Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.945,"age_days":4,"expected_fill_days":7,"reasons":["conf:4","win:mid"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/agelessrx-senior-it-systems-administrator","json_url":"https://alion.io/job/agelessrx-senior-it-systems-administrator.json","meta":{"generated_at":"2026-11-10T14:19:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33284,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":670047},"rest":"https://alion.io/mcp/rest/get_company?id=670047"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fagelessrx-senior-it-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fagelessrx-senior-it-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fagelessrx-senior-it-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/agelessrx-senior-it-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fagelessrx-senior-it-systems-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3856349}},{"tool":"search_jobs","arguments":{"company":"agelessrx.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3856349},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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