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Our software and services simplify complex compliance frameworks including SOC2, ISO 27001, HIPAA, and others, empowering businesses to scale securely and confidently. We're backed by top tier investors like Y Combinator and have offices in NYC, Boston, Richmond, and London.\nLocation: 100% On-Site in Richmond, VA\nPosition Type: Hourly, Full Time\nExperience Level: Entry Level\nCompensation: $15 per hour\nAbout the Role:\nWe are seeking a skilled and customer-focused IT Customer Service Representative to join our team. This hybrid role combines the responsibilities of a traditional help desk technician and a customer service representative. 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