{"id":3967710,"url":"https://alion.io/job/agentero-implementation-lead","title":"Implementation Lead","company":{"id":3128852,"name":"Agentero","domain":"agentero.com","url":"https://alion.io/company/agentero","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Factorial","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":{"min":60000,"max":null,"currency":"EUR","period":"year","gross":null,"usd_annual":66864},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"SQL","optional":false},{"name":"Jira","optional":true},{"name":"Linear","optional":true}],"status":"live","first_seen_at":"2026-11-09T14:55:02Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T14:55:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We’re on the lookout for an Implementation Lead!\nFrom 60K EUR | Fully remote (Spain) | Work with AI tools | Series A startup backed by top US VCs.\nThe Opportunity\nProducerflow (www.producerflow.com) is transforming how insurance carriers manage producer onboarding, licensing and compliance for millions of users. We're part of Agentero, a remote-first, Series A-backed startup building technology to modernize insurance distribution, with $25M+ raised from top investors, including Foundation Capital (Uber, Netflix) and USV (Twitter, Coinbase). We're at an inflection point, and we're looking for builders to help us scale.\nWe need someone who owns every new client from signed contract to go-live. Today that work is spread across sales, operations, and engineering, so no single person owns the plan, the timeline or the client relationship during delivery.\nAs our Implementation Lead, you'll take each deal from the Account Executive, turn it into a delivery plan agreed with the client's business and IT leaders, and coordinate our engineering and operations teams to deliver it. Our projects are technical: migrating the client's producer data, integrating with their systems through APIs, configuring workflows, and testing everything with their team. You'll work with everyone from client executives to engineers, so you need to be credible with both.\nThere's no implementation playbook yet, so you'll also build one. You'll report to our CRO.\nWhat success looks like after six months\nEvery new client has a kickoff, a mutual action plan and a go-live date within two weeks of signing.\n\nClients go live on the agreed date, with scope changes agreed in writing.\n\nSales hands over deals through a standard process, and support receives each live client with full documentation.\n\nA reusable playbook exists: kickoff deck, project plan template, requirements template and go-live checklist.\n\nWhat You'll Do\nOwn the handoff from sales: review the contract, proposal and sales notes with the Account Executive, confirm what was promised, who the stakeholders are, what success means for the client, and flag gaps or risky commitments early.\n\nRun the kickoff and the plan: lead the kickoff with the client's sponsor and build a mutual action plan with milestones, owners, dependencies and a go-live date.\n\nTurn needs into requirements: run workshops with the client's business, compliance, and IT teams. Document their current process, the target process and the data and integrations needed. Write requirements our engineers can build from without going back to the client.\n\nCoordinate technical delivery: plan and track data migration, integrations, workflow configuration, and user acceptance testing with our engineering and operations teams. Understand the technical work well enough to scope it, question estimates, and explain trade-offs to the client.\n\nManage scope: separate out-of-the-box functionality from custom work, handle change requests in writing, and bring commercial changes to the AE.\n\nManage client executives: run status meetings and steering committees, send clear written updates, raise risks early with a recommendation, and handle escalations calmly.\n\nLead go-live and training: plan the cutover, lead go-live and train client admins and users. Confirm the client is running on the platform before handing over.\n\nHand off to support and account management with full documentation: configuration, integrations, contacts, and open items.\n\nBuild the playbook: create the templates and processes that make every next implementation faster, and share client feedback with product and sales.\n\nWhat We're Looking For (Must-haves)\nSeniority: 5+ years of experience in client-facing technology implementations, ideally at a consulting firm or on the implementation team of a SaaS/enterprise software company.\n\nEnd-to-end ownership: you've owned at least one implementation from kickoff to go-live, including the plan, the risks, and the client relationship.\n\nTechnical background: degree in Engineering, Computer Science, Mathematics, Physics or similar.\n\nTechnical fluency: you can discuss APIs, data models, data migration and integrations with engineers, write basic SQL, build a data-mapping document and review test results yourself.\n\nHighly self-directed and hands-on: there's no team of analysts here. You write the requirements, update the plan and chase the follow-ups yourself, and you find what needs doing without being asked.\n\nExecutive presence: you're credible with senior client leaders. You can deliver bad news, push back on scope, and keep the relationship strong.\n\nStructured project management: you build plans that hold up, track dependencies across teams, and keep everyone accountable without formal authority.\n\nComfort with ambiguity: priorities shift, and processes are still being built. You bring structure and adapt quickly.\n\nAI-native: you use Claude, ChatGPT, or similar tools every day to draft documents, analyze data, and work faster.\n\nLanguages: fluent English and Spanish, written and spoken. Our clients are in the US, and much of the team works in Spanish.\n\nNice-to-haves\nExperience in insurance or financial services, especially distribution, compliance or onboarding processes.\n\nExperience working with US clients.\n\nExperience building an implementation or professional-services function at a startup.\n\nFamiliarity with tools like Salesforce, HubSpot, Linear, or Jira.\n\nWhy You Should Join Producerflow\nSalary: From 60K EUR + equity.\nRemote-first: Work from anywhere in Spain.\nPrivate health insurance + flexible compensation (Cobee).\nHome office setup budget.\nTraining and development budget.\nAI-first culture.\nInternational team: collaborate with colleagues in Spain and the US.\nTeam offsites in places like Dublin, Miami, Lisbon, Paris, and more!\nOur Recruitment Process\nWe know the recruitment process can be tedious, so here’s what ours looks like:\nInitial Call with the People Team to get to know you.\n\nInterview with our CRO, to dive deeper into your experience.\n\nTechnical interview with our CTO, to put some of your skills to the test.\n\nFinal conversation with our CEO and Founder.\n\nOur Values\nWow Stakeholders: Innovate to solve real problems simply.\n\nWin It: Persistence, grit, and cross-team collaboration.\n\nOne Team: Success comes from supporting and challenging each other.\n\nTrust & Tell: Transparency and openness in communication.\n\nOwn It: Accountability for results and outcomes.\n\nIf you’re ready to make a meaningful impact and contribute to our exciting journey, we invite you to apply today. Let’s shape the future of insurance together!","description_format":"text","description_chars":6617,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity","Health insurance","Home office"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Insurance Brokers & Agencies","InsurTech"],"lifecycle":[{"event":"open","at":"2026-11-09T14:55:02Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:1","win:early"],"computed_at":"2026-11-09T16:44:02Z"},"pay":{"stated_usd_annual":66864,"is_top_pay":false},"html_url":"https://alion.io/job/agentero-implementation-lead","json_url":"https://alion.io/job/agentero-implementation-lead.json","meta":{"generated_at":"2026-11-09T16:44:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24545,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3128852},"rest":"https://alion.io/mcp/rest/get_company?id=3128852"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fagentero-implementation-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fagentero-implementation-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fagentero-implementation-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/agentero-implementation-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fagentero-implementation-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3967710}},{"tool":"search_jobs","arguments":{"company":"agentero.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3967710},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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