{"id":3875750,"url":"https://alion.io/job/agentis-longevity-front-desk-lead-agentis-longevity","title":"Front Desk Lead - Agentis Longevity","company":{"id":3865737,"name":"Agentis Longevity","domain":"agentislongevity.com","url":"https://alion.io/company/agentislongevity","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T16:12:16Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T09:44:53Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We’re Arete, an Agentis Longevity Clinic\nAgentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments - advancing clients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you.\nArete is our Nashville-based longevity clinic delivering advanced in-clinic services, including hyperbaric oxygen therapy, IV infusions, peptide therapy, ozone therapy, red light therapy, whole-body cryotherapy, and infrared sauna, plus travels to larger client communities. We help every client feel and perform at their best through a personalized, precision approach to recovery, performance, and longevity.\nWe’re Looking for You\nAs the Front Desk Lead at Arete, you are the heartbeat of the clinic. You keep the day running smoothly from open to close, ensure every client receives an exceptional experience, and serve as the Clinic Manager’s right hand for in-clinic responsibilities. When the Clinic Manager is not present, you lead the team on-site - keeping clinic flow on track, resolving issues in the moment, and modeling the Arete standard. You report directly to the Clinic Manager.\nWho You Are\nYou embody Agentis & Arete values and demonstrate key competencies that ensure both client and team success. Our values are essential for how we hire, lead, collaborate, and succeed together every day. Our Front Desk Lead sets the tone for every client visit and shows up with a driven & positive mindset rooted in our mission, vision, and values.\nOur Values\nIntegrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our clients’ needs.\nMission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level.\nPassion for Impact: We believe in taking an active role in one’s own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our clients.\nAccessibility: We make the transformative power of health accessible to clients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower clients to live longer and live well as they age.\nClinical Quality: We focus on continuous improvement through innovation. We set the benchmark for industry-leading quality, client-centered care.\nTeamwork: By working together, we create comprehensive solutions that address the diverse needs of our clients, driving better outcomes and a stronger impact.\nWhat You’ll Do\nClinic Flow & Front Desk OperationsOwn front desk operations from open to close, including client check-in, check-out, scheduling, and appointment confirmations.\nManage the daily schedule in Boulevard to keep clinic flow on time and maximize provider, room, and modality availability.\nProcess client charges, memberships, packages, and payments accurately.\nKeep the lobby and clinic clean, organized, stocked, and client-ready throughout the day.\n\nClient ExperienceCreate a warm, professional first and last impression consistent with the Arete brand.\nBuild lasting client relationships; address client questions and concerns promptly and escalate to the Clinic Manager as needed.\nEducate clients on Arete offerings, memberships, packages, and protocols, and introduce loyalty and referral programs.\nEncourage satisfied clients to share reviews on Google and Facebook.\n\nClinic Manager Partnership & Team LeadershipPartner with the Clinic Manager on day-to-day in-clinic responsibilities and priorities.\nServe as the on-site lead when the Clinic Manager is not present - directing clinic flow, supporting teammates, and resolving issues in real time.\nHelp train and onboard new teammates as directed.\nModel professionalism and Arete standards; uphold employee handbook guidelines.\n\n Inventory, Facilities & VendorsManage inventory, supply reorders, and the storage unit; ship and fulfill client orders.\nCoordinate outside services (cleaners, maintenance, modality service) and communicate with the building manager and landlord as needed.\nCheck equipment regularly and report broken equipment or office issues immediately.\n\nGrowth & Continuous LearningMaintain a strong working knowledge of all Arete services and treatments, and stay current on new offerings.\nAttend weekly 1:1s with the Clinic Manager and all-staff meetings, contributing ideas for clinic improvement.\nSupport marketing, branding, and partnership initiatives as directed.\n\nWhat You Have2+ years of front desk, client-facing, or coordinator experience in healthcare, wellness, medspa, or hospitality.\nLead, key-holder, or shift-lead experience preferred.\nScheduling or practice management system experience; Boulevard is a plus.\nHighly organized, calm under pressure, and able to multitask in a fast-paced clinic.\nStrong, professional communication skills and a service-first mindset.\nPassion for the longevity, health, and wellness space.\n Measures of SuccessClient experience (reviews and client feedback)\nSchedule utilization and on-time clinic flow\nAccuracy of client charges, memberships, and packages\nInventory accuracy and clinic readiness\n What We OfferFull-time position on-site at our Nashville clinic, with 4 open-to-close days (10 hours/day) on a rotating schedule, including weekends in rotation\nHealthcare & Financial Wellness Benefits\nPaid Time Off to recharge\nOngoing training, mentorship, & growth opportunities\nPay Range$24-$28/hr\nCheck Us Out\nAgentislongevity.com | Arete-wellness.com","description_format":"text","description_chars":5826,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Health & Prevention"],"lifecycle":[{"event":"open","at":"2026-11-06T16:12:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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