LOA Program Manager

Who We Are:

Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience. Visit Sequoia.com or follow us on LinkedIn to learn more.

What You Get to Do:

The Leave of Absence Program Manager is responsible for coordinating all aspects of the leave of absence (LOA) program offering at Sequoia One PEO.

• Partner with the Client Compliance team to stay up to date on changing federal and state laws and regulations, and ensure LOA program at Sequoia One PEO is compliant
• Create and update reference materials for LOA team, client contacts and impacted employees
• Coordinate all types of leave, including medical, family, military, and personal leave with coordination of disability and family leave benefits and client top off pay supplements
• Participates in daily operations to ensure effective leave intake, processing, and case management of claims; manages case queue, responds, and forwards requests/inquiries to appropriate parties
• Serve as a secondary [to LOA Specialist] point of contact for client contacts regarding leave requests and providing guidance and support throughout the LOA process
• Serve as a subject matter expert for day-to-day LOA-related matters for both internal and external clients
• Coordinate with HRBP, Payroll and other relevant departments to ensure accurate and timely processing of leaves.
• Generate reports and analyze leave data to identify trends, patterns, and areas for process improvement
• Create and conduct training on leave policies, changing regulations, processes, procedures, and best practices
• Attends training sessions to learn concepts, principles, practices, and applications of human resources and leave administration work
• Studies applicable rules and regulations, and receives instruction in the interpretation and application of appropriate laws, rules, regulations, and procedures
• Performs other related duties as assigned

What You Bring:

• Bachelor's Degree Required.
• 5-7 years of professional experience with Leave Administration, Payroll, HR, and Compliance.
• Superior working knowledge of federal and state leave laws such as FMLA and ADA.
• Proficient in HRIS and leave management systems.
• Excellent organization and time management skills with the ability to prioritize and manage multiple tasks simultaneously with strong attention to detail.
• Effective communication and people skills, with the ability to communicate complex information to clients and internal team members.
• Proven interpersonal skills to exhibit empathy, understanding, tact, cooperation, concern, and politeness to work with an array of people and situations.
• Solutions-oriented collaborator.
• Detail and process oriented.
• Ability to understand client needs and deliver results under tight deadlines.
• Superior analytical & problem-solving skills.
• Proficient in Microsoft Office Suite and similar software

Sequoia’s Culture - Our most important asset

• Integrity

• Passion for service

• Innovative

• Growth oriented

• Caring for others

• Promise-centric

• Focused on relationship building

Sequoia provides equal opportunity to all applicants without regard to race, color, creed, religion, citizenship, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, military or veteran status, disability, or any other basis prohibited by applicable law.

Compensation & Benefits

Sequoia provides competitive compensation including base salary, performance-based bonus programs, and comprehensive benefits package.

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