{"id":1863917,"url":"https://alion.io/job/agfa-gevaert-field-service-engineer-2","title":"Field Service Engineer","company":{"id":54407,"name":"Agfa-Gevaert","domain":"agfa.com","url":"https://alion.io/company/agfa-gevaert","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":61000,"period":"year","method":"role_country_seniority_unknown","sample_n":1295},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-23T23:30:08Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology’s state-of-the-art imaging products. You will be travelling to customer sites and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.\nResponsibilities:\nWork in cooperation with Agfa’s Shared Service Centre to carry out service, maintenance, updates and installation of products. \nMaintain all test equipment, tools and company property in good and working order and process spare parts in accordance with policy \nExpand your knowledge and that of colleagues and customers, ensuring continuous development and improvement\nBuild relationships and maintain team working with all internal and external partners \nAdhere to regulatory requirements and company’s policies and work procedures\nIdentify and escalate situations impacting customer satisfaction and/or contractual obligations\nWork as part of a multidisciplinary team within the organisation to ensure achievement of goals\nExperience and Qualifications\nYou have an HNC/D degree in electromechanics, electronics, computer science or engineering; alternatively qualified by extensive experience\nIdeally you will have previous field service experience where you have undertaken similar type of work.\nYou have strong IT, Microsoft Office and Networking Infrastructure skills\nYou hold a full UK driving license\nInterested?\nWe would like to talk to you to give you more insight into the content of the role and responsibilities, as personal development opportunities within our company. Start the conversation now by applying online today!\nAdditional Information:\nCovering a territory in the North of England, there are several possible locations for your home office when not travelling to customer sites\nEssential training will part of your development centres.\nMentoring offered by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process\nWhat we offer now and in the future:\nDynamic global organization with a history of innovation and strong product portfolio.\nChallenging environment combined with a supportive management structure.\nCareer development and growth.\nCompetitive salary and benefit package.\nFriendly work environment surrounded by dedicated and professional colleagues.\nOur Benefits:\nGenerous pension contribution\nChoice of company vehicle or car allowance\n25 days holiday (increasing to 30 with seniority) + bank holidays\nIncentive plan\nPrivate medical insurance\nSupport from our 24/7 employee assistance programme\nDiversity and Inclusion:\nAt Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promote a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.","description_format":"text","description_chars":3229,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Printers & Scanners","Medical Imaging Systems","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-04T20:56:37Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.58,"p_room":0.55,"age_days":24,"expected_fill_days":20,"reasons":["conf:6","wave","velocity","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/agfa-gevaert-field-service-engineer-2","json_url":"https://alion.io/job/agfa-gevaert-field-service-engineer-2.json","meta":{"generated_at":"2026-10-25T00:48:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1195,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54407},"rest":"https://alion.io/mcp/rest/get_company?id=54407"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fagfa-gevaert-field-service-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fagfa-gevaert-field-service-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fagfa-gevaert-field-service-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/agfa-gevaert-field-service-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fagfa-gevaert-field-service-engineer-2"}]}