Network Engineer (CBP - original)

Requisition #: 1799

Job Title: Network Engineer

Location: Hybrid, Ashburn, VA

Clearance Level: Ability to successfully receive a DHS Customs and Border Protection background check (CBP BI), Public Trust

Job Description

Serve as a Network Engineer enabling the Department of Homeland Security (DHS) mission and enterprise network infrastructure. The applicant will be responsible for engineering, installing, maintaining, configuring, and troubleshooting wide-area networks (WAN), local-area networks (LAN), Virtual Private Networks, wireless networks (WLAN), and perimeter security controls in accordance with customer standards and mandates.

Education and Background

• Bachelor’s degree in management information systems, Computer Science, Engineering, or a related technical field (e.g., Information Technology, Networking and Telecommunications) with 5+ years of experience performing network engineering or 8+ years of network engineering experience without a bachelor’s degree.
• Minimum of five (5) years of verifiable network engineering experience supporting a large, complex Federal agency.
• Strong knowledge of networking protocols, such as TCP/IP, BGP, OSPF, EIGRP, MPLS, VPNs and VLANs.
• Expertise and experience with Cisco technology and Firewall technologies

Years of Experience

5 years

Required Skills

• Network Engineering & Maintenance: Configure, deploy, and support enterprise-grade switches, routers, firewalls, VPN gateways, adhere to logging baselines and load balancers across DHS operational environments.
• Troubleshooting & Incident Management: Provide Tier 2/Tier 3 escalation support for network outages, circuit degradations, and performance issues; conduct root cause analyses (RCA) and coordinate vendor support.
• Architecture & Upgrades: Support the planning, installation, and cutover of network hardware upgrades, SD-WAN transitions, cloud interconnects (AWS/Azure/GCP), remote field sites and infrastructure modernization.
• Documentation & Asset Management: Maintain accurate network diagrams (Visio), topology maps, inventory databases, standard operating procedures (SOPs), and change control tickets (ServiceNow/Remedy).
• Support On-Call & Escalation Management: support 24/7/365 on-call rotation readiness to respond to Tier 2/3 critical network incidents within SLA limits, driving root cause identification and coordinating cross-functional escalation pathways. Project Support:
• Partner with program and project managers to align network engineering deliverables, milestone schedules, and resource planning with enterprise project objectives.
• Scheduled and Adhoc Travel: Ability to travel within the United States either on short notice or scheduled, up to 35% of the time.
• Critical and Problem solving skills, ability to work independently.

Preferred Skills

• Intermediate skills in 3 or more of the following
• Cisco SD-WAN
• Cisco Hyperflex
• Cisco StealthWatch
• Cisco Application Centric Infrastructure
• Palo Alto Firewalls
• Willing to be cross trained in the above technologies,
• Previous CBP BI within the past 4 years highly desired.
• Active Industry certifications, such as CCNA, CCNP (routing and switching), and/or JNCIP are desired.

Working Conditions

Ability to sit for long periods of time.