{"id":605468,"url":"https://alion.io/job/agilent-technologies-field-service-engineer-18","title":"Field Service Engineer","company":{"id":6171,"name":"Agilent Technologies","domain":"agilent.com","url":"https://alion.io/company/agilent-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":42,"ghost_share":0,"stale_share":0.643,"repost_share":0.024,"time_to_fill_p50_days":33,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taiwan"],"countries":["TW"],"hiring_countries":["TW"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6902},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-28T00:00:00Z","employer_posted_date":"2026-07-28","last_verified_at":"2026-10-30T17:49:40Z","board_verified":true,"closed_at":null,"days_open":94,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":94},"description":"Job Description\nResponsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems.\n\nOperate in cleanroom environments when required, complying with all safety and contamination control protocols.\n\nInstalls and optimizes hardware/software/network products and configurations at customer sites.\n\nDiagnoses and resolves product performance problems.\n\nPerforms maintenance and repair services.\n\nEnsures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.\n\nProactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business.\n\nDelivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software.\n\nServes as an internal resource on technical issues and manages product escalations. Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers.\n\nQualifications\nBachelor's or Master's Degree in Chemistry, Chemical Engineering, Biomedical Engineering or equivalent.\n\nMinimum of 3 - 5 years of relevant experience.\n\nPossess good interpersonal and communication skills.\n\nExcellent team player with a positive working attitude.\n\nPositive thinking and a growth mindset.\n\nApplicants with disabilities are welcome to apply.\n\nAdditional Details\nThis job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. 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