{"id":3599232,"url":"https://alion.io/job/agilent-technologies-india-field-service-engineer","title":"India Field Service Engineer","company":{"id":6171,"name":"Agilent Technologies","domain":"agilent.com","url":"https://alion.io/company/agilent-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":52,"ghost_share":0,"stale_share":0.635,"repost_share":0.019,"time_to_fill_p50_days":33,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T07:10:22Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-12T01:49:52Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Job Description\nWe are seeking an experienced engineer to provide technical leadership and drive service excellence at the India Field Service Center (IFSC) in Manesar.\nIn this role, you will lead instrument repair, testing, refurbishment and technical support activities, resolve complex technical issues and drive continuous improvement in service quality, turnaround time, customer experience and cost-effectiveness.\nYou will also strengthen repair capabilities, establish best practices and collaborate with cross-functional teams to improve operational efficiency and overall service business performance.\nThis is an on-site position based at the India Field Service Center (IFSC) in Manesar, India with requirementto work on-site five days a week.\nQualifications\nBachelor’s or Master’s degree in Engineering or a related technical field, with at least 8 years of relevant experience.\nExtensive hands-on expertise in Agilent instruments, particularly LC/GC and MS systems, including repair, maintenance, testing, complex troubleshooting and root cause analysis.\nProven technical leadership in resolving complex instrument issues, implementing sustainable corrective actions and providing expert technical guidance.\nAbility to lead cross-functional technical initiatives, collaborate with stakeholders and translate business priorities into actionable plans while adapting to changing technical and operational needs.\nStrong stakeholder management and relationship-building skills, with the ability to align teams, communicate priorities and drive customer-focused outcomes.\nStrong understanding of service operations and business needs, with the ability to identify repair capability opportunities and drive improvements in customer experience, turnaround time, operational efficiency and cost-effectiveness.\nExperience with reporting tools and systems such as SAP CRM and SAP ECC, with the ability to translate service data into actionable insights, is an advantage.\nStrong communication, mentoring and knowledge-transfer skills, with a commitment to continuous learning and developing technical capabilities.\nExcellent command of English and fluency in the local language.\nAdditional Details\nThis job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. 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