{"id":3382899,"url":"https://alion.io/job/agilent-technologies-lab-informatics-application-engineer","title":"Lab Informatics Application Engineer","company":{"id":6171,"name":"Agilent Technologies","domain":"agilent.com","url":"https://alion.io/company/agilent-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":44,"ghost_share":0,"stale_share":0.614,"repost_share":0.023,"time_to_fill_p50_days":33,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Delhi, India","Chandigarh, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false},{"name":"LIMS","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-10-28T06:02:22Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T21:49:00Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Description\nThe Informatics Delivery Engineer provides scientific and technical expertise to support sales and ensure successful solution delivery for customers. This role spans the full customer lifecycle, from pre-sales consultation and demonstrations to post-sales implementation, troubleshooting, and ongoing support.\nKey Responsibilities:\nPresales: Engaging with sales for requirement analysis, scoping delivery, and early customer discussions to recommend tailored solutions.\nDeliver technical presentations, demonstrations.\n\nPost-sales: Analyze customer's needs, and translate this into SLIMS workflows\nConfigure the SLIMS platform to match the lab's requirements\nBuild plugins for connecting instruments or displaying custom forms or portals\nAct as the customer voice to influence future product design to meet customer needs\nLead or support project delivery, ensuring solutions are implemented effectively.\nTrain the customer.\nScript a lab's in-silico tools into our integration framework\nProject management for OpenLab solutions and SLIMS solution delivery.\n\nPost-delivery: Provide remote and on-site troubleshooting to maintain customer satisfaction.\nTechnical support for customers' critical escalations.\nCollaborate with R&D, product marketing, and support teams to relay customer feedback and improve offerings.\n\nQualifications\nBachelor's or Master's Degree or equivalent.\nPost-graduate, certification and/or license may be required.\nTypically, at least 4+ years relevant experience for entry into this level\nKnowledge on programming languages such as Java or Python with proven coding skills\nEvidence of proven track record of solution delivery on Implementation team, or related experience\nAbility to quickly grasp customer requirements and document the requirements\nOutstanding communication and organizational skills\nExcellent analytical, and problem-solving skills\nAbility to build and foster good relationships\nAbility to balance competing priorities\nAbility to work under pressure and meet tight deadlines\nSelf-motivated and directed individual\nTeam-oriented perspective\nWillingness to travel 70% of the time, for business requirements and client meetings\nEarly understanding on OpenLab solutions, SLIMS would be added advantage\nExperience on LIMS and project management would be an added advantage to have\nAdditional Details\nThis job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. 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