{"id":3998551,"url":"https://alion.io/job/agilent-technologies-operations-support-specialist","title":"Operations Support, Specialist","company":{"id":6171,"name":"Agilent Technologies","domain":"agilent.com","url":"https://alion.io/company/agilent-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":52,"ghost_share":0,"stale_share":0.673,"repost_share":0.019,"time_to_fill_p50_days":33,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T02:26:47Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description\nOperations Support, Specialist serves as a primary for shipping and receiving operations, combining daily material-handling responsibilities with team guidance, training, safety oversight, audit readiness, and operational problem-solving. The role is the first point of escalation for receiving discrepancies, errors, system roadblocks, and internal or external inquiries, and partners with the supervisor when additional support or resolution is required.\nKey Responsibilities:\nHands-on receiving operations: Spend a significant portion of the shift, often up to 50%, actively receiving materials, unloading trailers, and operating approved material-handling equipment.\n Team onboarding and training: Serve as the primary trainer for Receiving associates and as the powered industrial truck (PIT) trainer for the logistics department.\nDaily team coordination: With Supervisor, leading start-up meetings, conduct job observations, update department boards, and promote positive verbal and written communication and collaboration.\nIssue resolution: Act as the first point of escalation for receiving discrepancies, errors, system roadblocks, and other operational concerns before involving a supervisor.\nCommunication: Serve as the first point of contact for Receiving PDL emails and research and respond to internal and external inquiries.\nDocumentation: Review and provide input on work instructions. Ensure associate paperwork, including packing lists, is uploaded before the end of each week and maintain required housekeeping and safety checklists.\n Nonconformance follow-up: Escalate open nonconformance materials (NCMs) aged more than one week to the supervisor for resolution.\nSupply management: Create purchase orders for the logistics department, ensure required operating supplies are available, and review stocking levels monthly.\nSafety, Compliance, and Operational Readiness\nMaintain a safety-first culture and ensure team members follow required safety protocols and properly operate pallet jacks, forklifts, and other powered industrial trucks.\nConfirm that dock operators maintain active equipment licenses and verify completion of pre-shift equipment safety inspections.\nCheck that RF scanners and terminal workstations are functional and ready for use.\nImmediately red-tag defective machinery or equipment to prevent use until it is repaired or cleared.\nMaintain clean, organized 5S workstations and ensure trailer lanes remain clear.\nServe as the point of contact for inbound and Environmental, Health, and Safety audits.\nFollow all company and department policies, reinforce required procedures, and set the standard for integrity without bypassing job requirements or cutting corners.\nWhat Success Looks Like\nThe successful candidate will be a visible, dependable Operations Support Specialist who supports the team on the floor, maintains safe and orderly operations, addresses issues promptly, and consistently demonstrates the standards expected of Logistics employees.\nQualifications\nRequires higher education or specialized training/certification, or an equivalent combination of education and experience.\nTypically, at least 3-6 years of relevant experience for entry to this level.\nWorking knowledge of SAP, RF hand scanners, and department performance metrics.\nDemonstrated ability to train employees, coordinate daily work, solve operational problems, and communicate effectively with internal and external partners.\nAbility to perform physical receiving work, unload trailers, and safely operate required material-handling equipment.\nStrong attention to documentation, audit readiness, housekeeping, safety, and policy compliance.\nAbility to model excellence in job performance, attendance, teamwork, and adherence to policies and procedures.\nAdditional Details\nThis job has a full time weekly schedule. Applications for this job will be accepted until at least November 16, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $27.69 - $43.27/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email  or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required:\nNoShift:\nDayDuration:\nNo End DateJob Function:\nManufacturing","description_format":"text","description_chars":5881,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Laboratory Equipment","Test & Measurement Instruments"],"lifecycle":[{"event":"open","at":"2026-11-10T02:26:47Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 35 · green card filings: 12","filings_12m":35,"filings_prev_12m":51,"green_card_filings_12m":12,"median_offered_wage_usd":166117,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":33,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-10T04:00:20Z"},"pay":null,"html_url":"https://alion.io/job/agilent-technologies-operations-support-specialist","json_url":"https://alion.io/job/agilent-technologies-operations-support-specialist.json","meta":{"generated_at":"2026-11-10T04:00:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9392,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6171},"rest":"https://alion.io/mcp/rest/get_company?id=6171"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fagilent-technologies-operations-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fagilent-technologies-operations-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fagilent-technologies-operations-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/agilent-technologies-operations-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fagilent-technologies-operations-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3998551}},{"tool":"search_jobs","arguments":{"company":"agilent.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3998551},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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