# Technical Support Engineer - GCMS

Job Description At Agilent, we inspire and support discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Our mission is to enable customers to gain the insights they seek - so they can do what they do best: improve the world around us. Learn more about us at www.agilent.com Join Us in Cheadle (Manchester, UK): You will join a successful team of Technical Support Engineers providing first class support to our customers utilising a variety of remote diagnostic tools. Focusing on Gas Chromatography and Mass Spectrometry products your goal will be to reduce customer downtime and identify repair strategies. You will also be required to visit customer sites for installations, repairs and scheduled services. The candidate must be very customer focussed, confident, flexible and willing to go the extra mile to delight our customers. What You’ll Do: You will be providing a high level of reactive and proactive technical services in support of Agilent's product portfolio You will be part a team of 15 remote technical engineers based in the head office in

- **Id**: 1174992
- **Url**: <https://alion.io/job/agilent-technologies-remote-engineer-2>
- **Role**: Support
- **Role family**: Support
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Cheadle, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-24T11:10:21Z
- **Employer posted date**: 2026-09-24
- **Last verified at**: 2026-11-09T20:06:55Z
- **Board verified**: yes
- **Days open**: 46
- **Description format**: text
- **Description chars**: 3495
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Education, Telecommunications, Network Interconnect

## Company

- **Id**: 6171
- **Name**: Agilent Technologies
- **Domain**: agilent.com
- **Url**: <https://alion.io/company/agilent-technologies>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 83
- **Open postings**: 52
- **Ghost share**: 0
- **Stale share**: 0.673
- **Repost share**: 0.019
- **Time to fill p50 days**: 33
- **Computed at**: 2026-11-09T06:03:00Z

## Salary estimate

- **Min usd**: 38000
- **Max usd**: 70000
- **Period**: year
- **Method**: role_country_seniority_unknown
- **Sample n**: 152

## Technologies

- **Chromatography** — Optional: no
- **Mass Spectrometry** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 46

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: phd
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-09-24T11:10:21Z

## Liveness

- **Score**: 21
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.482
- **P room**: 0.44
- **Age days**: 45
- **Expected fill days**: 33
- **Reasons**: conf:7, stale_co, urgency, velocity, win:tail, crowd:brand
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.