{"id":1901839,"url":"https://alion.io/job/agilent-technologies-workplace-services-operations-manager","title":"Workplace Services Operations Manager","company":{"id":6171,"name":"Agilent Technologies","domain":"agilent.com","url":"https://alion.io/company/agilent-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":48,"ghost_share":0,"stale_share":0.771,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Gurgaon, 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primary Workplace Services business partner for India field sites and works closely with site leadership, functional leaders, Workplace Services regional teams, and strategic service providers to deliver operational excellence, compliance, workplace projects, and continuous improvement initiatives.\nKey Responsibilities\nWorkplace Operations Leadership\nLead day-to-day Workplace Services operations across India field sites and facilities.\nEnsure consistent delivery of workplace services aligned with business requirements and company standards.\nDrive operational excellence, service quality, governance, and customer satisfaction.\nAct as the primary escalation point for workplace operational issues.\n\nFacilities & Real Estate Management\nOversee facility operations across India field locations.\nManage strategic facility management partners and service providers.\nSupport lease administration, landlord management, workplace planning, and occupancy optimization.\nEnsure facilities support business continuity and operational requirements\n\nVendor & Service Provider Management\nManage key workplace service providers, including:Facilities Management\nSecurity\nTravel Services\nFleet and Transportation Programs\nFood and Catering Services\nWorkplace Support Services\n\nEstablish governance processes, KPIs, SLAs, business reviews, and continuous improvement programs.\nDrive supplier performance, cost optimization, and service innovation\n\nBusiness Engagement & Customer Experience\nBuild strong relationships with business leaders and key stakeholders.\nUnderstand evolving business needs and translate them into workplace solutions.\nPromote a customer-centric culture focused on responsiveness and service excellence.\nLead workplace communications and change management activities.\n\nCompliance, Risk & Business Continuity\nEnsure compliance with company policies, workplace standards, and local regulatory requirements.\nPartner closely with EHS, Security, HR, Legal, and Procurement teams.\nSupport audits, inspections, risk assessments, and corrective action programs.\nParticipate in business continuity and crisis management activities\n\nProjects & Workplace Transformation\nSupport site expansions, relocations, workplace upgrades, and employee experience initiatives.\nLead local implementation of workplace transformation projects.\nCoordinate cross-functional project teams and external consultants.\nEnsure projects are delivered safely, on time, and within budget.\n\nFinancial Management\nManage operational budgets and forecast workplace expenditures.\nIdentify productivity opportunities and cost-saving initiatives.\nMonitor supplier performance against financial and operational objectives.\nSupport annual planning and capital funding requests.\n\nLeadership & Team Development\nLead and influence cross-functional teams in a matrix environment.\nCoach contractors, service providers, and workplace professionals.\nFoster a culture of accountability, collaboration, innovation, and continuous improvement.\n\nQualifications\nQualifications\nRequired\nBachelor's degree in Engineering, Business Administration, Facilities Management, Real Estate, or related field.\n8+ years of experience in Workplace Services, Facilities Management, Real Estate Operations, Corporate Services, or similar operational leadership roles.\nExperience managing multi-site operations and outsourced service providers.\nStrong stakeholder management and influencing skills.\nExperience leading workplace projects and operational improvements.\nStrong financial and business acumen.\nExcellent verbal and written communication skills in English.\n\nPreferred\nExperience within a multinational corporation.\nExperience supporting laboratory, engineering, R&D, manufacturing, or technology environments.\nProfessional qualifications in Facilities Management, Real Estate, Project Management, or Workplace Strategy.\nExperience with workplace technology, space management, and employee experience platforms.\n\nCritical Competencies\nCustomer Focus\nOperational Excellence\nStrategic Thinking\nVendor Management\nStakeholder Engagement\nProject Leadership\nFinancial Acumen\nChange Management\nCommunication & Influence\nContinuous Improvement\nCompliance & Risk Management\n\nSuccess Measures\nWorkplace service quality and business satisfaction\nOperational compliance and audit readiness\nSupplier performance and governance effectiveness\nBudget performance and cost optimization\nDelivery of workplace projects and growth initiatives\nEmployee experience and workplace engagement\nSafety, security, and business continuity performance\n\nAdditional Details\nThis job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required:\n10% of the TimeShift:\nDayDuration:\nNo End DateJob Function:\nWorkplace Services","description_format":"text","description_chars":5864,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Telecommunications","Network Interconnect","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-05T11:26:59Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.69,"p_room":1,"age_days":7,"expected_fill_days":27,"reasons":["conf:0","stale_co","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/agilent-technologies-workplace-services-operations-manager","json_url":"https://alion.io/job/agilent-technologies-workplace-services-operations-manager.json","meta":{"generated_at":"2026-10-13T06:08:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9612,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6171},"rest":"https://alion.io/mcp/rest/get_company?id=6171"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fagilent-technologies-workplace-services-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fagilent-technologies-workplace-services-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fagilent-technologies-workplace-services-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/agilent-technologies-workplace-services-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fagilent-technologies-workplace-services-operations-manager"}]}