{"id":2882478,"url":"https://alion.io/job/agiliti-operations-supervisor-district","title":"Operations Supervisor - District","company":{"id":2239634,"name":"Agiliti","domain":"agilitihealth.com","url":"https://alion.io/company/agilitihealth","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Des Moines, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":152000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":295},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T23:11:44Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T05:34:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Primary Purpose\nThe District Operations Supervisor is responsible for directly supervising operations of a district office, which may include supervising customer service and equipment processing personnel and activities to achieve financial and operating objectives. The District Operations Supervisor is responsible for providing supervisory direction to ensure that the delivery of equipment and services exceeds customer expectations and that staff follow the strategic direction that has been set and all applicable operational regulations and standards.\nDrive Efficiency (L#5)\nMakes decisions that ensure consistent execution of key systems and processes that make effective use of organizational resources.\nAnalyze information, generate alternatives, and commit to solutions that ensure the efficient use of organizational resources.\nDelegate decision-making authority and task responsibility to ensure efficient execution of key systems and processes.\nEstablish plans for executing systems and processes that make efficient use of organizational resources.\nSet challenging goals for the efficient use of organizational resources.\nEngage Employees (L#13a)\nCreates a work environment in which employees become compelled to commit to their organization and its bottom line and feel pride and job ownership.\nBuild employee trust and engagement by being honest and consistent, keeping commitments, exchanging ideas openly, and providing support.\nDelegate decision-making authority and task responsibility to employees to maximize their job ownership and commitment to outcomes.\nProvide timely guidance and feedback to help others excel so they become more committed to their jobs and the organization.\nCreate a Customer Service Culture (L#29)\nLeads the implementation of new processes, activities and culture that enhances the customer experience; ensures that associates live a customer focused culture day to day.\nMake customer satisfaction the primary focus when implementing new processes, activities and culture.\nEncourage the implementation and acceptance of new, customer focused processes, activities and culture.\nSet high standards and accountability for customer satisfaction.\nDrive Performance (L#16a)\nGets results personally and from work groups; sets performance expectations and holds people accountable for getting results.\nProvide timely guidance and feedback to help others excel\nEstablish performance objectives and development plans, track performance, and evaluate progress toward goals.\nWork tenaciously toward stretch goals for personal and group performance.\nFinance, Product & Industry Knowledge\nUnderstands and can appropriately apply knowledge of product and service offerings.\nDemonstrates in-depth knowledge of product and service offerings.\nDemonstrates financial acumen and a robust understanding of financial analysis and communication.\nUse insight into market drivers to capitalize on key business opportunities that will create business opportunities\nDemonstrates knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers, and medical equipment manufacturers.\nRecognizes professional trends and business situations that present opportunities.\nContinuous Improvement (O#6)\nEmphasis on constantly improving processes, products, and services and exploring innovative ways to do the job. Willingness to consider change and to adapt.\nEncouraging exploration of process, product, or service improvement.\nExamining creative and diverse solutions to work issues.\nMaintaining an open, flexible environment, being receptive to change.\nParticipative Management (O#19)\nEncouragement of an environment in which individuals have a sense of ownership and influence over their work.\nGiving task responsibility to individuals.\nAllowing individuals to make decision about their work.\nResponsibilities Provides leadership, planning and direction to ensure business objectives and financial goals are achieved.\nProactively supports customer on-site service.\nHolds self and team accountable for timely completion of assignments and achieving expected results.\nUnderstands and uses effective conflict resolution skills, e.g., identifies and resolves customer and staff concerns, discrepancies and disagreements\nOversee equipment management practices.\nPromotes communication among team members to create visibility for internal staff and customers.\nMakes sound and timely decisions.\nDemonstrates in-depth knowledge of medical equipment.\nManages equipment inventory and par levels consistent with contract terms, pricing and policies.\nManages missing and lost equipment, software upgrades and accessories. \nUses available resources to ensure teams operate efficiently, and handles geographic routing and prioritization to service customers.\nGain knowledge to be proficient in systems.\nCompletes and maintains DOT certification, according to location-specific needs.\nOversees staffing levels and on call schedules based on demand.\nRecruits, trains and develops employees. Provides cross- and lateral training, emphasizing continuous improvement and teamwork, and providing on-going feedback with focused action steps for areas of improvement.\nUnderstands billing for account invoices and assists with account receivables collections\nLeads and supports continuous improvement initiatives.\nDemonstrates the leadership to inspire others by modeling a positive commitment to the business, peers, other departments, direct reports, and clients.\nEnsure timeliness of district wide performance appraisals.\nPerforms other assigned duties.\nKnowledge, Skills, Abilities and Other Characteristics\nAbility to perform in a fast paced environment.\nAbility to maintain communication with other departments within organization.\nComplies with patient privacy laws in all matters.\nOperates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.\nWillingness to strive for constant improvement of department efficiencies as well as utilization of financial systems.\nExcellent communication skills, both written and verbal.\nTime management and organizational skills.\nEducational Credentials and Experience Required\n3 years management experience or work experience with demonstrated leadership.\nPrefer healthcare, hospital industry, medical equipment, sales and services.\nBachelor’s degree preferred. \nHealthcare experience preferred.\nBusiness and financial management expertise to assist with contract management and account margin maintenance.\nProfit and Loss (P&L) statement and budget management experience.\nDemonstrated computer literacy\nWillingness to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required.\nTravel up to 50 -75%\nValid driver’s license.\nIt is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements\nYou may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.\nAgiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.\nAgiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.\nIf you require assistance with your application, please contact .\nPrimary Job Location:\nDes Moines DistrictAdditional Locations (if applicable):\nJob Title:\nOperations Supervisor - DistrictCompany:\nAgiliti\nLocation City:\nUrbandaleLocation State:\nIowa","description_format":"text","description_chars":8793,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biomedical Engineering","Hospital Equipment & Furniture","Medical Equipment Distribution"],"lifecycle":[{"event":"open","at":"2026-10-19T23:11:44Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/agiliti-operations-supervisor-district","json_url":"https://alion.io/job/agiliti-operations-supervisor-district.json","meta":{"generated_at":"2026-10-20T09:16:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10116,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2239634},"rest":"https://alion.io/mcp/rest/get_company?id=2239634"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fagiliti-operations-supervisor-district"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fagiliti-operations-supervisor-district"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fagiliti-operations-supervisor-district"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/agiliti-operations-supervisor-district\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fagiliti-operations-supervisor-district"}]}