{"id":1955635,"url":"https://alion.io/job/agl-africa-global-logistics-operations-controller-mf-3","title":"Operations Controller M/F","company":{"id":1980621,"name":"Africa Global Logistics","domain":"aglgroup.com","url":"https://alion.io/company/aglgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Talentsoft","truth_index":{"grade":"C","score":65,"open_postings":333,"ghost_share":0.577,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":43000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":60},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T12:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-21T07:49:50Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":14},"description":"General information\n\nOperations Controller M/F\n\nGeneral informations\n With the group’s expertise of more than 50 years of experience and a continuous presence on the African continent, Africa Global Logistics South Africa provides end-to-end solutions with in-depth knowledge of the legal and cultural diversities specific to each country. Our powerful integrated global network and sustainable solutions enable innovative and flexible designs in their execution.\nAGL South Africa is your gateway throughout Africa, facilitating freight forwarding, customs clearance, warehousing and distribution activities for many multinational companies.\n Job description\n Job Title\n FREIGHT FORWARDING OPERATIONS\nOperations Controller M/F\nContract Type\n PERMANENT\nJob Location\n Africa, South Africa, JOHANNESBURG\nWorking Hours\n Full time\nMission Description\n Job Purpose:\nSuccessfully co-ordinate all client shipments from start to end.\n Profile\n Job Function: \nSuccessfully co-ordinate all shipments for the client from issue of Purchase Order as per INCO terms.\nEnsure client deadlines and procedures are adhered to.\nAssist to maintain good service levels and good revenue margins as per the contract rates and any write offs / errors are kept to a minimum.\nProvide a positive learning environment in order to strengthen the team you are working with.\nEnsure all work is carried out in accordance with the departmental and company procedure manual.\nEnsure all shipments are dispatched within the proposed time frame.\nKeep client fully informed of the progress of the shipment.\nEnsure all Customs regulations are met including the prompt return of documents.\nEnsure the respective AGL Office at destination is kept fully informed of the position of cargo received. \nEnsure that all transactions are carried out in accordance with the Standard Operating Procedure for the contract.\nEnsure all information entered into the system is correct.\nLiaise with suppliers and expeditors to ensure timeous uplift of orders.\nEnsure POD's are returned by both the haulier and / or AGL office of destination.\nEnsure clients are invoiced in line with what has been agreed and the costing is accurate.\nEnsure invoices are dispatched regularly and in line with a procedure.\nEnsure that clients are invoiced according to the credit terms set out for their respective Account \nEnsure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients.\nEnsure that AGL portrays a professional and friendly image to all clients.\nAny other delegated tasks deemed as reasonable as assigned by the reporting manager\nHandle exports/import shipments according to client requirements\nEnsure all destination county requirements are met Minimum Education and Experience Requirements:\nMatric \nA Freight Forwarding or any such relevant course qualification is an advantage.\nMinimum of 3-5 years' relevant experience at a controller level in a freight forwarding environment with import and export 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