{"id":1872060,"url":"https://alion.io/job/agl-africa-global-logistics-program-management-pm-supervisor-mf","title":"Program Management (PM) Supervisor M/F","company":{"id":1980621,"name":"Africa Global Logistics","domain":"aglgroup.com","url":"https://alion.io/company/aglgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Talentsoft","truth_index":{"grade":"C","score":65,"open_postings":345,"ghost_share":0.591,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kigali, Rwanda"],"countries":["RW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":40000,"period":"year","method":null,"sample_n":20315},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-03-13T12:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-24T20:03:51Z","board_verified":true,"closed_at":null,"days_open":225,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":224},"description":"General information\n\nProgram Management (PM) Supervisor M/F\n\nGeneral informations\n Africa Global Logistics Rwanda Limited, a company duly incorporated under the laws of Rwanda and its offices at Kigali Special Economic Zone, P.O.Box 1338, Kigali, Rwanda is specialised in transport and logistics\n Job description\n Job Title\n SALES\nProgram Management (PM) Supervisor M/F\nContract Type\n PERMANENT\nJob Location\n East Africa, Rwanda, KIGALI\nWorking Hours\n Full time\nMission Description\n COMPANY\nAGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, sea, and rail) in Africa. The company is now part of the MSC group, a world-class shipping and logistics company. \nWith expertise developed over more than a century and more than 23,000 employees in 49 countries, AGL provides its African and international clients with comprehensive, customized, and innovative logistics solutions, with the ambition of contributing sustainably to Africa's transformation. AGL is also present in Haiti and Timor.\nWould you like to gain valuable experience in an international environment?\nHave a real impact within a company that places Africa at the heart of its mission? Or guide clients toward digital solutions?\nJoin AGL, the leading multimodal logistics operator on the African continent!\n Profile\n Description:\nOversee and analyze the performance of logistics and supply chain services for global and key accounts across Africa. Ensure delivery meets contractual commitments, compliance with client requirements, and drive continuous quality improvement through centralised reporting and performance management. The Manager will act as the authority for performance analysis, and continuous improvement.\nObjectives:\n- Manage and supervise the team. \n- Ensure the team delivers accurate, consistent, and timely reporting for both \ninternal and external stakeholders. \n- Promote harmonised performance management practices across countries.\n- Analyse service performance against targets, identify root causes of failures, \nand assign responsibility (Internal, Client, or third parties). \n- Develop and share performance dashboards (monthly/quarterly), ensuring \naccuracy and timely delivery to clients and internal stakeholders. \n- Investigate and challenge reasons for performance failures to ensure \ntransparency and objectivity. \n- Create and implement relevant KPIs tailored to client industries and \ncontractual obligations. \n- Collaborate with local and regional teams to harmonise automated reporting \nacross countries. \n- Work with heads of Vertical Markets (VM) and Regional Account Managers \n(RAM) to ensure regular reviews and gather client feedback. \n- Support the sales team during tenders and contract finalisation by defining \nmeasurable KPIs and realistic targets. \n- Promote awareness and understanding of performance management within \nthe network. \n- Report monthly to HQ on issues and challenges by country and key account.\nThis list is not exhaustive.\nReports to: Director, Logistics Solutions & Method (based in HQ)","description_format":"text","description_chars":3058,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Sea Freight","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-04T21:28:59Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.095,"p_room":0.28,"age_days":224,"expected_fill_days":37,"reasons":["conf:2","stale_co","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/agl-africa-global-logistics-program-management-pm-supervisor-mf","json_url":"https://alion.io/job/agl-africa-global-logistics-program-management-pm-supervisor-mf.json","meta":{"generated_at":"2026-10-24T20:16:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29605,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1980621},"rest":"https://alion.io/mcp/rest/get_company?id=1980621"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fagl-africa-global-logistics-program-management-pm-supervisor-mf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fagl-africa-global-logistics-program-management-pm-supervisor-mf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fagl-africa-global-logistics-program-management-pm-supervisor-mf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/agl-africa-global-logistics-program-management-pm-supervisor-mf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fagl-africa-global-logistics-program-management-pm-supervisor-mf"}]}