{"id":2652088,"url":"https://alion.io/job/ago-assistant-manager-facility-services-housekeeping","title":"Assistant Manager, Facility Services (Housekeeping)","company":{"id":1049790,"name":"AGO","domain":"ago.ca","url":"https://alion.io/company/ago-ca","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":74947,"max":93602,"currency":"CAD","period":"year","gross":null,"usd_annual":65959},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T22:06:03Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T05:14:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nRequisition Id: 2026-107\nJob Status: Regular Full-Time\nHours & Days of Work: 35 hours per week\nMinimum Salary: $74,947.00\nMaximum Salary: $93,602.00\nTarget Start Date: 10/19/2026\nAssistant Manager, Facility Services (Housekeeping)\nRegular Full-Time\n(35 hours per week; must be available to work Sunday through Thursday)\nART + AUDIENCE + LEARNING\nLocated in Toronto, the Art Gallery of Ontario is one of the largest art museums in North America, attracting approximately one million visitors annually. The AGO Collection of more than 120,000 works of art ranges from cutting-edge contemporary art to significant works by Indigenous and Canadian artists and European masterpieces.\nAGO Values:\nRespect: We foster belonging and appreciate each other.\nOpenness: We interact with an open mind and thoughtful engagement.\nCollaboration: We believe in the power of together.\nAccountability: We own our actions and outcomes.\nWe are currently seeking a Regular Full-Time, Assistant Manager, Facility Services (Housekeeping) to join our Facility Services team. Under the direction of the Deputy Director, Facility Services, the incumbent will manage the day-to-day activities of the assigned department personnel, ensuring efficient, customer-focused delivery of housekeeping and other services. They will provide guidance and training to departmental staff and resolved service delivery issues. The Assistant Manager, Facility Services (Housekeeping) will work weekends and some evenings to support the operation of the building and delivery of services.\nThe rate of pay for this position is $74,947 - $93,602 per annum.\nWhat is this position responsible for?\nManages the delivery of services provided to the institution, focusing on efficient processes and resolving operational concerns and conflicts as they arise.Conducts ongoing and regular inspections of the work provided by facility services to the Gallery and takes appropriate action to resolve existing or potential health & safety, customer service, building or maintenance issues.\nManages the work performance of subordinate departmental staff to bring the highest level of efficiency and performance through training, assigning, scheduling and monitoring quality and completion of work, providing ongoing feedback and support. Provides health & safety training in compliance with OHS legislation and standards.Assists in the hiring process.\nUnder the direction of the Deputy Director, Facility Services, assists with the development and management of the budget for labour and materials related to housekeeping. Identifies efficiencies in departmental systems, work processes, and supply costs.Identifies equipment and material needs and ensures adequate stock, materials, and equipment are on hand.\nManages labour relations issues at the complaint stage, investigating and working toward resolution.\nWhat are we looking for?\nComprehensive knowledge of cleaning and housekeeping principles, procedures and work standards combined with a number of years directly related experience.\nKnowledge of facility operation procedures: mail, shipping/receiving, maintenance, material handling, inventory.\nWorking knowledge of appropriate computer systems.\nWell-developed verbal and written communication skills.\nDemonstrated labour management and supervisory skills in a unionized environment.\nDemonstrated customer service excellence.\nWell-developed administrative, organizational and trouble-shooting skills.\nWell-developed interpersonal and team building skills.\nComprehensive knowledge of Occupational Health & Safety, WHMIS and safety regulations and practices.\nWhat are the benefits of working at the AGO?\nDiscounts to GoodLife Fitness.\nFree tickets to every major exhibit at AGO.\nDiscounts to major attractions as a part of the Provincial/City Reciprocal Programs.\nFree admission to the AGO for friends and family, discounts at the gift shop, bistro, and Learning Centre.\nIf this sounds like the opportunity you are looking for, apply now!\nOur commitment to Diversity, Equity, Inclusion and Accessibility:\nAt the AGO, we lead global conversations from Toronto through extraordinary collections, exhibitions, and programs, reflecting the diverse community we serve. Committed to fostering inclusion, diversity, equity, and accessibility, we embed these values into our strategic plan and ongoing priorities.\nTo Apply:\nPlease submit your resume and cover letter outlining your relevant experience and qualifications online at https://jobs.jobvite.com/ago/jobs/viewall. We thank all applicants for their interest in the position; however, only those selected for an interview will be contacted. Our Applicant Tracking System (ATS) uses AI features to support efficiency and consistency, but all hiring decisions are made by our managers and HR team.\nThe Art Gallery of Ontario is an Equal Opportunity Employer.\nExternal Application Deadline: 10/18/2026","description_format":"text","description_chars":4911,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"region"},{"name":"Canada","iso":"CA","kind":"region"},{"name":"Mexico","iso":"MX","kind":"region"},{"name":"Anguilla","iso":null,"kind":"region"},{"name":"Antigua and 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