{"id":2981282,"url":"https://alion.io/job/agrim-product-operations-associate","title":"Product Operations Associate","company":{"id":3783971,"name":"Agrim","domain":"agrim.app","url":"https://alion.io/company/agrim-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"D","score":40,"open_postings":22,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2025-02-08T00:00:00Z","employer_posted_date":"2025-02-08","last_verified_at":"2026-10-22T05:14:20Z","board_verified":true,"closed_at":null,"days_open":621,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":621},"description":"ABOUT US\nAGRIM is a fast-growing agri-tech startup building an on-demand B2B Agri-inputs marketplace. Agri-inputs is a $50bn industry spread across Seeds, Agro Chemicals, Fertilizers, Agro-Tools and Animal Feed. AGRIM has scaled up rapidly across India, with 10% of the overall customer universe already onboarded on the platform.\nOur Founders are IIT/ IIM graduates and ex-entrepreneurs (with successful exits) and we have also built one of the best start-up teams, with senior executives from Tier-1 education institutes, e-commerce companies such as Amazon, Hopscotch, Policy Bazaar, etc. and experienced industry professionals from the agriculture sector.\nB2B e-commerce marketplace for Agri-Inputs (Total Market potential of $50 billion)\nFounded by Ex-entrepreneurs IIT & IIM Alumni:Mukul Garg andAvi Jain\nBacked by 4 Tier-1 Investors\nGrowing 5X Month on Month\nOnboarded 1000+ Manufacturers | 1,00,000+ Retailers | Active across India\n300+ Full time employees\nKEY ROLE AREAS\nAnalyzing the system capability and delivering solutions on cross-functional issues.\nWorking on ticketing system and closing 100% tickets with aligned solutions.\nCreating product performance dashboards and analysing them to identify cases falling under process and product failure.\nDevelop system understanding and assist with exceptional case in the order life cycle.\nDesigning detailed PRDs and coordinating with developers to share product development requirements.\nIdentifying and highlighting cross-functional SOP related issues as per the developed system.\n Technical understanding: Intermediate SQL, Advanced Excel\nRequirements\n1. Problem Solving\n2. Advances Excel Skills\n3. Intermediate SQL\n4. Ticketing Management\n5. Stakeholder Management\n6. 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