Project Manager VCF - Modern Data Center

Project Manager

This Project Manager will be a part of the VCF (VMWare Cloud Foundation) team at AHEAD. This presents a unique opportunity to be a part of a rapidly growing team and not only drive customer projects, but help develop and mature PMO processes and procedures.

Responsibilities

• Lead and manage end-to-end VCF projects, from initiation to closure.
• Collaborate with AHEAD account teams and pre-sales specialists to evaluate client priorities and initiatives in order to formulate project plan and activity backlog.
• Ensure service delivery success and customer satisfaction through effective project management.
• Develop, define, and execute project plans and/or agile boards.
• Identify and validate resources needed to ensure project success; liaise with sub-contracting team if needed.
• Coordinate activities and tasks among internal stakeholders including project team members, OA, Resource Management, Delivery Leadership, and more
• Manage project risks, issues, and overall progress to ensure project goals (e.g., deadline, scope and quality) are achieved.
• Serve as liaison between technical and non-technical teams to ensure all project requirements are met.
• Help identify process gaps or areas for improvement.
• Utilize tools such as SalesForce, SmartSheet, and Jira.
• Develop customer relationships and aids in identifying additional sales opportunities.

Qualifications

• IT infrastructure or data center experience is required (compute, storage, and networking)
• Knowledge and expertise with VCF (VMWare Cloud Foundation)
• Financial (budget) and resource management experience with SalesForce is preferred
• Experience with PM tools such as SmartSheet and Jira
• Ability to independently manage medium to high risk projects that drive new adoption throughout customer environments.
• Applied knowledge of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies
• Knowledgeable of project management best practices (i.e., Project Management Body of Knowledge - PMBOK).
• Foundational understanding of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation)
• Excellent problem-solving, conflict, and time management skills.
• Strong verbal and written communication skills.
• Must be adept with the use of negotiation techniques to reach agreement when there are widely differing viewpoints.
• Effectively communicate with executive level clients.
• Ability to consistently set clear expectations, manage team performance, and build high morale among project team members.
• Willingness to show initiative in areas outside of core responsibilities when needed.