{"id":3765500,"url":"https://alion.io/job/ahead-senior-project-manager-2","title":"Senior Project Manager","company":{"id":3614,"name":"AHEAD","domain":"ahead.com","url":"https://alion.io/company/ahead","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":73,"open_postings":36,"ghost_share":0,"stale_share":0.861,"repost_share":0,"time_to_fill_p50_days":76,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":150000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Scrum","optional":false},{"name":"Waterfall","optional":false}],"status":"closed","first_seen_at":"2026-11-04T17:23:18Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T16:31:34Z","board_verified":false,"closed_at":"2026-11-05T16:31:34Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nThe Senior Project Manager is the leader and owner of a portfolio of AHEAD's complex, highest-risk, and highest-visibility Client engagements - directly accountable for planning, executing, leading the project team, and finalizing each project according to Client timelines and budget constraints, serving as the single point of knowledge and control for the aggregate effort. This ownership is what shapes how the Senior Project Manager manages resources, coordinates the efforts of team members, both internal and external. The Senior Project Manager leads the engagement and drives the Client relationship - including at the executive level - rather than simply administering tasks, keeping everything moving toward the outcome the Client came to AHEAD for.\nThe Senior Project Manager is expected to know the outcome of every engagement in their portfolio and to proactively identify what could get in the way of the project or the Client's outcome - heading it off before it becomes a problem rather than reacting after the fact - while tailoring communication and status reporting, from working-level detail to executive-level, to the target stakeholder audience. \nThe Senior Project Manager is accountable for applying AHEAD's three Operating Pillars - World Class Customer Experience, Ensure Customer Outcomes, and Accelerate & Manage the AHEAD Business - across every project in their portfolio, from initiation through closure, and for coaching and mentoring less experienced Project Managers as needed.\nDuties & Responsibilities:\nPillar 1: World Class Customer Experience\nOwn the Client relationship for a portfolio of projects, maintaining a structured, ongoing communication cadence with every Client that is independent of project status updates, and surfacing concerns or unmet expectations before they become issues.\nGather Client context from Sales beyond the Statement of Work ahead of kickoff, establish the Client's definition of success at kickoff, and maintain a documented record of Client alignment at every significant project stage and outcomes confirmation.\nTailor all communication, status updates, and project summaries to the role and level of the Client stakeholder receiving them.\nProactively address stakeholder concerns directly. Communicate with a plan and treat every escalation as a signal to identify and close the gap that allowed it.\nWhen a client has multiple projects in flight at once, coordinate with the other AHEAD Project Managers, practices, or Managed Services teams involved so the Client experiences one consistent AHEAD standard across every engagement, and surface and help resolve any inconsistency in delivery standards or communication across those accounts.\nBuild and maintain a working relationship with Sales and Presales aligned to assigned accounts, and feed lessons learned from delivery back into future scoping and estimating.\nPillar 2: Ensure Customer Outcomes\nBe able to articulate the business outcome each engagement in the portfolio is delivering and the Client's own indicators of success.\nAnchor Client conversations in outcomes rather than status: what the Client is trying to achieve, how the engagement is moving them toward it, and what AHEAD needs to do to get them there.\nProactively escalate to the Client and with AHEAD management when delivery indicates that the scoped approach will not achieve the intended outcome or that something critical is missing.\nProactively identify and act on risks, issues, and early warning signs that could prevent projects from realizing customer success criteria and business objectives.\nLead project teams to identify opportunities to further enhance the Client's outcome and translate those opportunities into terms the Client can act on.\nMaintain working knowledge of AHEAD's Unified Messaging Framework (UMF) and Unified Delivery Framework (UDF) and maintain and apply to deliver customer outcomes \nAs a project approaches closure, confirm directly with the Client that the intended outcome was achieved. Capture lessons learned to feed back into future scoping, proposals, and delivery standards.\nPillar 3: Accelerate & Manage the AHEAD Business\nOwner the delivery of the scope of work defined in the Statement of Work as well as AHEAD business and margin.\nUtilize AHEAD systems and management tools (PSA and other tools) to maintain current and accurate project data across the portfolio - including RYG status, resource assignments, RAID log entries, project stage, revenue status, and other required fields.\nDefine, develop, and execute project plans, scope, activities, schedules, financial budgets, and deliverables across a portfolio of related projects, identifying needed resources and defining major project roles, and serving as the single point of knowledge and control for projects.\nReview the margin, utilization, forecast, and RYG status of the full portfolio on an ongoing basis, act on what is found to drive AHEAD margin and business outcome.\nHave appropriate financial conversations with the aligned Practice(s) as shortfalls are identified.\nManage and drive activities and tasks among project team members, other internal departments, and Client or vendor/subcontractor organizations to keep each project on schedule, within budget, and at the appropriate quality standard for its scope.\nLead the project team and provide coaching and mentoring as required.\nIdentify project management process or coordination gaps and recommend solutions and implement as assigned,\nDevelop project change orders (PCRs) that reflect accurate scope and budget changes and route them for review and approval before work proceeds outside the approved baseline.\nWhen assigned, partner with Sales and Presales on statements of work and pursuits - including opportunity assessments, SOW development, and Client presentations - represent the appropriate level of effort, scope, cost, and risk assumptions. \nPresent lessons learned from delivery back into future scoping so that SOW quality improves over time.\nConduct project closeout activities, including client acceptance, completion of deliverables, handoff and transition documentation, open-item disposition, final financial or administrative updates, lessons learned, and archive requirements.\nGeneral Expectations:\nPursue professional self-development opportunities on a regular basis, including progress toward relevant PM certifications and maintain or obtain technical familiarity with the solutions and technologies delivered against within assigned engagements\nApply AHEAD project-management standards, templates, governance requirements, and quality practices consistently across assigned projects.\nRepresent the organization with professionalism, sound judgment, and a strong commitment to client success.\nBuild strong relationships with clients, sponsors, stakeholders, delivery teams, and vendors through clear, timely, and transparent communication.\nLead effective project meetings, decision-making forums, and executive readouts that keep stakeholders informed and engaged.\nEducation & Experience:\nMinimum\nBachelor's degree in Business, Information Technology, Engineering, Project Management, or a related field, or equivalent relevant experience.\n5 years of project management experience in client-facing, professional services, or technology delivery\nPreferred\nPMP, Prince2, PMI-ACP, or Certified Scrum Master certification preferred.\nExperience in IT services, consulting, or technology delivery environments strongly preferred.\nExperience with the specific technologies and solutions delivered against within assigned engagements preferred.\nKnowledge, Skills & Abilities:\nAbility to articulate the business outcome and success indicators of an engagement clearly and confidently to Clients and internal stakeholders, and to translate delivery activity into business value language.\nStrong written and verbal communication skills, with the ability to present clear, concise updates to technical and non-technical stakeholders.\nClient-service mindset and professional presence, with the ability to build trust and manage routine client interactions.\nInterest in technology-enabled consulting and the ability to learn new tools, processes, and technical concepts quickly.\nAdaptable, resourceful, and comfortable adjusting plans and priorities as project needs change.\nDemonstrated ownership, curiosity, and commitment to continuous improvement.\nHighly organized, detail-oriented, and able to prioritize and maintain accurate information across multiple concurrent projects.\nStrong financial and operational discipline, including the ability to manage project budgets, margin, and resource assignments accurately and proactively.\nWorking knowledge of Agile, Waterfall, and hybrid project-delivery approaches.\nAbility to facilitate meetings, document decisions and action items, follow through on commitments, and influence without formal authority.\nPractical problem-solving skills, including the ability to identify risks, issues, dependencies, and resource constraints; recommend next steps; and escalate appropriately.\nProficiency with Microsoft Office or Microsoft 365 and the ability to learn AHEAD systems and project-management tools.\nAble to work both independently and in a team-oriented, collaborative environment, leading cross-functional project teams that include internal departments, Clients, and vendor/subcontractor organizations.\nTechnical familiarity with, or demonstrated ability to quickly acquire familiarity with, the solutions and technologies delivered across assigned engagements.","description_format":"text","description_chars":9600,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United 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