{"id":297956,"url":"https://alion.io/job/ahead-senior-technical-consultant-observability","title":"Senior Technical Consultant, Observability","company":{"id":3614,"name":"AHEAD","domain":"ahead.com","url":"https://alion.io/company/ahead","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":76,"open_postings":42,"ghost_share":0,"stale_share":0.762,"repost_share":0,"time_to_fill_p50_days":78,"computed_at":"2026-10-27T05:46:45Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India","Hyderabad, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":45000,"period":"year","method":"role_seniority_country_cell","sample_n":58},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"AIOps","optional":false},{"name":"Anomaly Detection","optional":false},{"name":"Ansible","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Dynatrace","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Honeycomb","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Jaeger","optional":false},{"name":"JavaScript","optional":false},{"name":"Kubernetes","optional":false},{"name":"Loki","optional":false},{"name":"Mimir","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"New Relic","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Service Mesh","optional":false},{"name":"ServiceNow","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-05-20T10:51:53Z","employer_posted_date":"2026-05-20","last_verified_at":"2026-10-27T13:41:12Z","board_verified":true,"closed_at":null,"days_open":160,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":160},"description":"AHEAD is looking for a Senior Technical Consultant to help clients modernize how they observe, operate, and improve complex digital platforms. This is a hybrid consultant-architect role for someone who can lead discovery, shape strategy, design practical solutions, and help drive delivery from plan through execution.\nThe right candidate brings strong observability depth, a vendor-agnostic and prescriptive approach, and the ability to connect application performance, user experience, and business outcomes. You should be comfortable working across open-source and commercial observability ecosystems, guiding clients through current-state assessments, future-state roadmaps, and implementation programs that improve resilience, operational maturity, and developer experience.\nRoles and Responsibilities\nLead client discovery sessions, assessments, and workshops focused on observability, telemetry, reliability, and operational maturity.\n\nDefine target-state observability architectures and roadmaps aligned to cloud, platform engineering, SRE, and AIOps initiatives.\n\nDesign and guide implementation of solutions across metrics, logs, traces, dashboards, alerting, and incident workflows.\n\nHelp clients adopt modern telemetry practices using OpenTelemetry and related open-source, cloud-native, and enterprise toolsets.\n\nBuild or refine dashboards, alerts, service views, and operational integrations that improve visibility, context, and signal quality.\n\nImprove alert quality, incident triage, escalation paths, runbooks, and post-incident feedback loops by connecting telemetry to actionable operational workflows.\n\nPartner with engineering, platform, operations, and leadership stakeholders to align observability investments to business priorities.\n\nTranslate observability capabilities into measurable outcomes such as improved service reliability, faster incident detection and resolution, reduced alert noise, improved user experience, and stronger platform adoption.\n\nAdvise clients on telemetry governance, data quality, retention, cardinality, access, and cost optimization to improve signal value while reducing operational and platform waste.\n\nContribute to implementation planning, solution governance, documentation, enablement, and operational handoff.\n\nSupport adoption of modern integration patterns across observability, ITSM, incident management, collaboration, workflow, and AI-assisted operations platforms.\n\nProvide hands-on technical leadership where needed, including configuration guidance, implementation oversight, design validation, troubleshooting support, and quality review of delivery outputs.\n\nMentor delivery teams and help build reusable patterns, accelerators, and best practices within the practice.\n\nExperience\n6+ years of experience in consulting, engineering, SRE, platform engineering, or operations with strong observability responsibility.\n\nHands-on experience with modern observability concepts across metrics, logs, traces, alerting, service health, and incident response.\n\nExperience with Open Telemetry and familiarity with telemetry pipeline design, instrumentation patterns, and collection architecture.\n\nWorking knowledge of open-source observability tools such as Prometheus, Grafana, Loki, Tempo, Mimir, Jaeger, or Elastic.\n\nExperience with one or more enterprise observability platforms such as Datadog, Dynatrace, Splunk, New Relic, Elastic, LogicMonitor, Honeycomb, Chronosphere, etc.\n\nStrong understanding of Kubernetes, containers, cloud-native architectures, and at least one major public cloud platform.\n\nExperience with Terraform, Helm, CI/CD pipelines, Ansible, or related automation and platform tooling.\n\nSolid understanding of distributed systems, modern application architectures, and operational best practices across SRE, DevOps, or ITSM environments.\n\nExperience defining service health models, SLIs, SLOs, alerting strategies, or reliability measurement frameworks that connect technical telemetry to operational and business outcomes.\n\nAbility to lead client-facing conversations, structure ambiguous problems, and translate strategy into executable workstreams.\n\nDemonstrated ability to operate in ambiguous client environments, identify the practical path forward, and communicate tradeoffs clearly across engineering, operations, and leadership audiences.\n\nStrong written and verbal communication skills with both technical and executive audiences.\n\nA continuous learning mindset and a collaborative approach to delivery and practice building.\n\nExperience operationalizing error budgets, burn-rate alerting, production readiness reviews, or reliability governance practices.\n\nExperience integrating observability with ServiceNow, incident management platforms, CMDB, or collaboration tools.\n\nExperience with telemetry cost optimization, sampling strategies, retention policies, tagging standards, cardinality management, or observability governance.\n\nFamiliarity with platform engineering, internal developer platforms, service catalogs, golden paths, or self-service observability patterns.\n\nExposure to AIOps, anomaly detection, event correlation, automated remediation workflows, or MCP-enabled integration patterns for AI-assisted operations.\n\nFamiliarity with microservices, service mesh technologies, end-user monitoring, or digital experience monitoring concepts.\n\nGeneralist coding or scripting experience in languages such as Python, Java, Go, JavaScript, or .NET.","description_format":"text","description_chars":5452,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","AI Consulting & Integration","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-09-05T14:52:18Z"},{"event":"close","at":"2026-10-05T08:07:08Z"},{"event":"reopen","at":"2026-10-05T10:31:13Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long 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