{"id":1530546,"url":"https://alion.io/job/ahead-team-lead-salesforce","title":"Team Lead - Salesforce","company":{"id":3614,"name":"AHEAD","domain":"ahead.com","url":"https://alion.io/company/ahead","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":71,"open_postings":44,"ghost_share":0,"stale_share":0.977,"repost_share":0,"time_to_fill_p50_days":63,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":44000,"period":"year","method":"role_seniority_country_cell","sample_n":12},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"MuleSoft","optional":false},{"name":"Power BI","optional":false},{"name":"Scrum","optional":false},{"name":"Snowflake","optional":false},{"name":"AI Agents","optional":true},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-09-28T17:34:55Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-02T15:54:04Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We are looking for a proactive, hands-on Team Lead, SaaS Applications to manage and optimize our Salesforce environment while leading a team of Salesforce Administrators. The ideal candidate will combine deep experience in Salesforce configuration, automation, user support, and data management with strong people leadership, delivery management, and stakeholder communication skills.\nKey Responsibilities\nLead, coach, and manage a team of Salesforce Administrators, including regular one-on-one meetings, goal setting, performance feedback, career development, and support for day-to-day execution.\n\nSet team priorities, assign work, balance capacity, remove blockers, and ensure commitments are delivered with appropriate quality and timeliness.\n\nProvide technical and functional guidance to the team, review proposed solutions and configurations, and promote consistent standards, documentation, and Salesforce best practices.\n\nServe as the first point of escalation for team members and operational issues, coordinating resolution and communicating risks, dependencies, and status to SaaS Applications leadership and business stakeholders.\n\nAdminister and maintain Salesforce environments, including user setup, roles, profiles, permission sets, and security settings.\n\nConfigure and customize Salesforce objects, fields, page layouts, record types, validation rules, and automation tools (Flows, Process Builder).\n\nCollaborate with business stakeholders to gather requirements, translate needs into actionable work for the team, and implement scalable Salesforce solutions.\n\nSupport CPQ and Billing configurations, ensuring accurate quote-to-cash processes.\n\nLead or support integrations between Salesforce and other enterprise systems using middleware tools (e.g., MuleSoft).\n\nMonitor system performance, conduct regular audits, and implement optimizations for usability and security.\n\nCreate and maintain reports and dashboards to support business decision-making and team visibility.\n\nEnsure system configurations, operating processes, decisions, and best practices are documented and maintained by the team.\n\nConduct training and knowledge-sharing sessions for end users, internal teams, and Salesforce Administrators.\n\nStay current with Salesforce releases, assess their impact, and recommend platform enhancements.\n\nConfigure and customize Salesforce objects, fields, page layouts, record types, validation rules, and automation tools (Flows, Process Builder).\n\nCollaborate with business stakeholders to gather requirements and implement scalable Salesforce solutions.\n\nSupport CPQ and Billing configurations, ensuring accurate quote-to-cash processes.\n\nAssist in integrating Salesforce with other enterprise systems using middleware tools (e.g., MuleSoft).\n\nMonitor system performance, conduct regular audits, and implement optimizations for usability and security.\n\nCreate and maintain reports and dashboards to support business decision-making.\n\nDocument system configurations, processes, and best practices.\n\nConduct training and knowledge-sharing sessions for end users and internal teams.\n\nStay current with Salesforce releases and recommend platform enhancements.\n\nQualification\nBachelor’s degree in Computer Science or a related field.\n\n8+ years of hands-on Salesforce administration experience, including senior-level responsibility for Sales Cloud, CPQ, and Billing.\n\nDemonstrated experience leading, managing, or formally mentoring Salesforce Administrators; experience supervising a small team is preferred.\n\nStrong people leadership skills, including coaching, delegation, performance feedback, conflict resolution, and team development.\n\nAbility to prioritize work across a team, manage competing demands, and communicate delivery status, risks, and dependencies clearly.\n\nStrong understanding of Salesforce data models, security, and automation tools.\n\nExperience with integration tools and patterns for connecting Salesforce with other systems.\n\nExcellent problem-solving and analytical skills.\n\nStrong communication and stakeholder management abilities.\n\nSalesforce Administrator certification required; Advanced Administrator or Platform App Builder preferred.\n\nExperience working in Agile/SCRUM environments with JIRA.\n\nFamiliarity with quote-to-cash, billing, or financial process automation.\n\nExposure to Snowflake, Power BI, and Certinia would be a plus.\n\nPreferred Skills\nWorking knowledge of AI-assisted tools and workflows (e.g., generative AI assistants, AI-powered coding/testing tools, or agentic AI platforms) relevant to the role's core function.\n\nAbility to apply effective prompting techniques to accelerate research, documentation, coding, or analysis tasks.\n\nComfortable learning and adopting new AI-enabled tools as part of day-to-day work, with a willingness to continuously build AI fluency.\n\nUnderstanding of responsible AI use, including data privacy, security, and verification of AI-generated outputs before acting on them.","description_format":"text","description_chars":4975,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","AI Consulting & Integration","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-09-30T16:11:31Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":63,"reasons":["conf:6","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ahead-team-lead-salesforce","json_url":"https://alion.io/job/ahead-team-lead-salesforce.json","meta":{"generated_at":"2026-10-03T04:11:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4337,"day_limit":5000,"remaining_today":663,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}