{"id":2871017,"url":"https://alion.io/job/ahead-technical-program-manager-network","title":"Technical Program Manager, Network","company":{"id":3614,"name":"AHEAD","domain":"ahead.com","url":"https://alion.io/company/ahead","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":74,"open_postings":45,"ghost_share":0,"stale_share":0.822,"repost_share":0,"time_to_fill_p50_days":74,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Product","role_family":"Product","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":180000,"max":230000,"currency":"USD","period":"year","gross":null,"usd_annual":230000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-10-19T15:44:54Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T16:11:37Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The Technical Program Manager leads complex, multi-workstream technology programs that span related projects and teams across the lifecycle of an engagement. This role is accountable for working with cross-functional teams on aligning customer outcomes, solution strategy, commercial commitments, integrated delivery plans, and execution across AHEAD.\nThe Technical Program Manager operates at the intersection of Pre-Sales, Sales, Delivery, Practices, Resource Management, Finance, partners, and customer leadership. They help shape opportunities, establish the program operating model, coordinate project and workstream leaders, manage cross-project dependencies and financial outcomes, and provide the executive visibility required to make timely decisions and realize value.\nDuties and Responsibilities:\nProgram Strategy, Opportunity Shaping, and Commercial Planning\nLead program-level shaping of complex lifecycle management programs in partnership with Pre-Sales, Sales, Architects, Technical Leads, Practice leaders, and customer stakeholders.\nTranslate a strategic customer objective into an integrated program structure of related projects, workstreams, milestones, outcomes, dependencies, and decision points.\nDevelop and validate program assumptions, schedules, delivery approach, staffing strategy and resources forecasting, labor mix, schedule, partner or vendor inputs, and pricing recommendations with the appropriate stakeholders.\nAssess delivery feasibility, challenge solution and schedule assumptions, identify cross-workstream risks, and surface tradeoffs before commitments are made to the customer.\nSupport proposals, solution reviews, statements of work, estimates, executive presentations, and internal approvals with practical program-level content.\nEnsure a disciplined transition from opportunity shaping to delivery so that scope, assumptions, commercial commitments, risks, and decisions are understood across the program team.\nProgram Mobilization and Operating Model\nCollaborate with the PMO to establish the program charter, integrated master plan, and shared governance model, in alignment with established program frameworks. This includes roles and decision rights, stakeholder alignment on priorities and outcomes, mutual accountability, communication plan, escalation paths, reporting dashboards and cadence, and RAID framework.\nCollaborate with resource management and delivery leaders to forecast resources (internal or third party) as well as align project managers, workstream leads, technical teams, partners, and customer stakeholders around shared outcomes, sequencing, interdependencies, and measures of success.\nConfirm readiness across staffing, customer access, environments, procurement, vendor coordination, technical prerequisites, operational requirements, and required approvals.\nDefine program-level standards for status reporting, dependency management, risk escalation, change control, quality, acceptance, and decision documentation.\nEstablish program KPIs and dashboards that provide an accurate view of progress, health, financial performance, risks, dependencies, and value realization.\nCoach and support project managers and workstream leads in applying effective delivery practices while maintaining accountability for integrated program outcomes.\nMulti-Workstream Technical Delivery and Lifecycle Management\nLead execution of large lifecycle management programs across infrastructure, cloud, network, security, platform, data center, or related technology environments.\nCoordinate multiple projects, technical workstreams, delivery teams, partners, and vendors with complex interdependencies and shared milestones.\nPartner with Architects and Technical Leads to sequence work, resolve cross-workstream constraints, validate technical decisions, and maintain alignment to the approved solution and customer outcomes.\nManage the integrated schedule and critical path, ensuring that project-level plans roll up to a coherent program plan and that impacts are understood across workstreams.\nTrack delivery against scope, schedule, budget, quality, acceptance criteria, and program outcomes; drive corrective action when performance deviates from plan.\nManage the relationship between program commitments and lifecycle operations, including implementation, knowledge transfer, transition to run or managed services, and post-go-live stabilization.\nAssess the current technical environment and operational processes to define tactical and strategic initiatives that enhance service delivery and continuously improve the overall program approach.\nMaintain visibility into systemic impediments and resolve or escalate issues that cannot be addressed within an individual project or workstream.\nProgram Governance, Financial Management, and Controls\nOwn program governance and provide transparent reporting on overall health, scope, schedule, financial performance, resources, risks, issues, dependencies, decisions, and customer outcomes.\nManage program financials, including labor burn, forecast, estimate-to-complete, revenue or billing milestones, gross margin drivers, invoicing readiness, and variance across projects and workstreams.\nControl program scope through documented change management, evaluating impacts to schedule, resources, pricing, commercial terms, interdependencies, and value realization before changes are approved.\nCoordinate vendor and partner performance, commercial obligations, dependencies, and escalations across the program.\nEnsure program execution follows applicable contractual, security, quality, compliance, and operational requirements.\nUse dashboards, KPIs, and data-driven insights to identify trends, improve predictability, and focus leadership attention on the most important decisions.\nIdentify patterns that may affect profitability, utilization, customer satisfaction, delivery quality, or future lifecycle opportunities and engage the right leaders early.\nExecutive Stakeholder Leadership and Communication\nBuild trusted relationships with customer sponsors, executive stakeholders, Sales, Pre-Sales, Delivery, Practice leaders, technical teams, vendors, and shared services.\nTranslate complex technical and commercial information into concise, audience-appropriate communication that supports alignment, decision-making, and executive action.\nProvide regular executive reporting that clearly communicates progress, outcomes, upcoming milestones, decisions required, risks, emerging issues, dependencies, business impacts, recommended actions, and recovery plans. Manage the communication of difficult news and delivery challenges promptly and transparently.\nLead program business reviews, both internal and with clients, to highlight accomplishments, evaluate performance, review key metrics, demonstrate value and ROI, identify risks and gaps, and align on goals for the upcoming quarter.\nFacilitate program steering committees, executive checkpoints, cross-workstream decisions, and escalation forums with clear objectives and documented outcomes. Lead complex program decisions by evaluating trade-offs, aligning stakeholders, and driving timely resolution of issues within established decision authority.\nSet expectations, manage tradeoffs, and influence without formal authority while protecting the customer relationship and AHEAD commitments.\nRepresent AHEAD with professionalism, sound judgment, customer focus, and a commitment to delivering measurable business and technical value.\nProgram Risk, Issue, Dependency, and Change Leadership\nOperate effectively in high-ambiguity environments, navigating shifting priorities with flexibility and making timely decisions with incomplete information. Adapt program strategies to maintain resilience, delivery continuity, and alignment with business objectives while escalating material risks appropriately.\nMaintain an active program-level risk, issue, and problem management process, assigning owners, due dates, mitigation actions, escalation paths, and resolution criteria. Partner with incident, change, and problem management experts to drive proactive resolution and reduce risk.\nIdentify risks created by interdependencies, sequencing, resource constraints, technical complexity, vendor performance, commercial terms, or organizational change.\nLead integrated recovery planning when programs are off track, aligning stakeholders on options, tradeoffs, corrective actions, and revised commitments.\nCoordinate program-level changes and ensure impacts are communicated consistently across projects, workstreams, customer stakeholders, and internal leadership.\nSurface systemic delivery gaps and recommend improvements to program methods, handoffs, tools, governance, and organizational practices.\nTransition, Value Realization, and Continuous Improvement\nLead program closeout and value-realization activities, including acceptance, financial reconciliation, benefits tracking, documentation, customer feedback, lessons learned, and administrative completion.\nEnsure the customer and operational teams are prepared for transition, support, lifecycle operations, warranty, managed services, or ongoing improvement activities as applicable.\nCapture and apply lessons learned across projects and workstreams to improve estimating, scoping, handoffs, and delivery practices. Develop repeatable processes, templates, and governance artifacts to standardize execution, institutionalize improvements, and support scalable program delivery.\nPartner with Sales, Pre-Sales, and Delivery to identify follow-on needs, expansion opportunities, and lifecycle considerations without compromising program integrity.\nContribute to the maturity of AHEAD program management standards, technical delivery practices, tools, playbooks, and quality controls.\nEducation & Experience:\nMinimum Required\nBachelor’s degree in project management, business, engineering, information technology, or a related field; equivalent experience considered.\n8+ years of experience leading complex technology projects, programs, or multi-workstream initiatives in professional services, consulting, systems integration, managed services, or a related technology environment.\nDemonstrated experience in directly leading large, complex programs from opportunity shaping and solution definition through execution, transition, and value realization.\nExperience directly coordinating multiple related projects, technical workstreams, delivery teams, vendors, and stakeholders with complex interdependencies.\nExperience partnering with Pre-Sales and Sales to develop program scope, estimates, staffing models, pricing inputs, statements of work, and delivery assumptions.\nStrong understanding of program financial management, including budget, forecast, labor utilization, margin drivers, change control, revenue or billing milestones, and estimate-to-complete.\nTechnical fluency across enterprise infrastructure, cloud, networking, security, platforms, data center, or related lifecycle management services, with the ability to lead technical discussions without needing to be the solution architect or hands-on engineer.\nProven ability to establish program governance, integrated plans, executive reporting, risk and issue management, dependency management, and decision processes.\nExperience coaching or guiding project managers, workstream leads, technical leads, or cross-functional delivery teams.\nExcellent written, verbal, presentation, facilitation, and executive communication skills.\nAbility to operate effectively in a fast-paced, matrixed environment, balance strategic thinking with hands-on execution, and influence outcomes without direct authority.\nPreferred\n10+ years of experience leading large, multi-million-dollar technology programs, ideally in a professional services, systems integration, consulting, or managed services environment.\nPMP, PgMP, PMI-ACP, PRINCE2, or comparable project or program management certification.\nITIL certification or practical 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