{"id":1295607,"url":"https://alion.io/job/ai-ag-program-manager-sme-cc-","title":"Program Manager - SME - CC.","company":{"id":2123061,"name":"AI AG","domain":"falconfs.com","url":"https://alion.io/company/falconfs","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"C","score":65,"open_postings":12,"ghost_share":0.583,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1500000,"max":2000000,"currency":"INR","period":"year","gross":null,"usd_annual":20964},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-05-05T11:29:24Z","employer_posted_date":"2026-05-05","last_verified_at":"2026-09-29T15:55:52Z","board_verified":false,"closed_at":null,"days_open":150,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":149},"description":"Job Description | Program Manager - SME - CC\nWho are we?\nFalcon a Series-A funded cloud-native, AI-first banking technology & processing platform that helps banks, NBFCs, and PPIs quickly and affordably launch next-gen financial products, such as credit card, credit line on UPI, prepaid card, fixed deposits, and loans.\nSince our 2022 launch, we’ve processed USD 1 .5Bn+ in transactions, signed on 12 of India's top financial institutions, & clocked USD 15 Mn+ in revenue. Our company is backed by marquee investors from around the world, including heavyweight investors from Japan, USA, as well as leading Indian ventures and banks.\nFor more details, please visit https://falconfs.com/\nJob Summary:\nWe are looking for a dynamic and experienced Delivery & Implementation Manager with subject matter expertise in Credit Cards to support the successful implementation of credit card products and services for our banking partner. This role is based on the Bangalore location, and the ideal candidate will have hands-on experience in working with banks, managing delivery pressure, and leading end-to-end implementation cycles.\nKey Responsibilities:\nAct as the subject matter expert (SME) for credit card implementation, servicing and lifecycle management\nLead end-to-end delivery of credit card projects, including coordination with cross-functional teams - tech, product, operations, and compliance\nServe as the single point of contact on-site at clients end for all delivery and implementation activities\nDrive UAT, deployment, go-live coordination, and post-go-live support\nCollaborate with bank stakeholders to gather and finalize business requirements\nManage stakeholder expectations under high-pressure banking environments\nIdentify potential risks and proactively implement mitigation strategies\nTrack project timelines, ensure adherence to SLAs, and escalate blockers appropriately\nRegularly report project status, milestones, and issues to internal and client leadership.\nRequired Skills & Experience:\n3-5 years of experience in the banking industry, with a focus on credit card systems / implementation\nUnderstanding of credit card lifecycle, including onboarding, transactions, disputes, billing, and collections\nExperience in project coordination, delivery planning, and issue resolution\nClient-facing communication and stakeholder management skills\nAbility to work under tight deadlines and manage multiple priorities in a banking setup\nKnowledge of card management systems, integrations with LOS/LMS/CBS is a plus.\nPreferred Qualifications:\nBachelor’s degree in Engineering, Finance, or related field; MBA preferred\nCertifications in project management (PMP, Prince2) or Agile methodologies are a plus\nWork Environment:\nFull-time, Bangalore location\nFast-paced, collaborative, and structured working environment\nCandidates must be willing to work closely with banking leadership and operations teams on-site\nLocation: Bangalore (Primarily on-site at client offices; may extend to other partner banks as required)","description_format":"text","description_chars":3025,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T08:59:52Z"}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.237,"p_room":0.28,"age_days":149,"expected_fill_days":41,"reasons":["conf:61","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":20964,"is_top_pay":false},"html_url":"https://alion.io/job/ai-ag-program-manager-sme-cc-","json_url":"https://alion.io/job/ai-ag-program-manager-sme-cc-.json","meta":{"generated_at":"2026-10-03T00:44:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":451,"day_limit":5000,"remaining_today":4549,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}