{"id":929921,"url":"https://alion.io/job/aia-group-client-relationship-management-analyst","title":"Client Relationship Management, Analyst","company":{"id":5838,"name":"AIA Group","domain":"aia.com","url":"https://alion.io/company/aia","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":221,"ghost_share":0.005,"stale_share":0.928,"repost_share":0.009,"time_to_fill_p50_days":32,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":93000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":49},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-15T10:51:06Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-11-09T02:57:46Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.\nIt’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.\nAnd as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.\nSo if you believe in inspiring a better future, read on.\nAbout the Role\nLooking for a career that goes beyond the ordinary? Join AIA Corporate Solutions - Singapore’s #1 Employee Insurance Provider in Singapore for 20 consecutive years.At AIA, we don’t just do insurance, we are on a bold mission to help one billion people live Healthier, Longer, Better Lives by 2030 and we are looking for passionate individuals to help us get there.\nIf you are a go-getter who thrives in a dynamic, purpose-driven environment, this role offers you the opportunity to shape the future of employee benefits and workplace wellbeing through innovative and market leading solutions that meet the needs of the modern workforce.\nIn this role, you will be part of our Client Relationship Management (CRM) team, dedicated to serving direct corporate clients. You’ll act as a trusted advisor-partnering with companies to deliver tailored employee benefit solutions while driving engagement, satisfaction, and long-term value.\nWHAT YOU’LL BE DOING:\nDrive Growth: As a growth-driven organisation, you will help achieve team sales goals and growth targets by leveraging on the organisational strategies, tools and services.\nClient Management: Deliver trusted benefit advisory, hands-on account servicing including day-to-day operations, communication rollouts, issue resolution - to build long-term client partnerships. \nData & Insights: Extract and analyse data to support strategic decisions and performance reporting for clients under management.\nStakeholder Engagement: Coordinate across internal teams and external partners to ensure seamless execution and exceptional client experience\nBusiness Transformation: Contribute to strategic projects that enhance processes, streamline workflows and elevate service quality.\nTeam Support: Assist with internal initiatives, events and broader team goals as needed.\nWHAT WE ARE LOOKING FOR:\nMinimum Diploma holder or equivalent relevant professional experience.\nAt least 5 years related Industry Experience\nProficiency in Microsoft Excel, PowerPoint and other digital collaboration or CRM tools.\nCertifications/licenses - HI, M5 and M9, M9A, BCP, PGI, Com GI\nGood Communication and negotiation skills\nCustomer focused with proven Decision making and problem-solving skills\nProject management skill\nBuild a career with us as we help our customers and the community live Healthier, Longer, Better Lives.\nYou must provide all requested information, including Personal Data, to be considered for this career opportunity. 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