{"id":2779120,"url":"https://alion.io/job/aia-group-manager-cloud-services-wins","title":"Manager, Cloud Services (Wins)","company":{"id":5838,"name":"AIA Group","domain":"aia.com","url":"https://alion.io/company/aia","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":232,"ghost_share":0.004,"stale_share":0.957,"repost_share":0.004,"time_to_fill_p50_days":29,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T15:04:57Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Are you ready to shape a better tomorrow?\nAIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.\nIf you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.\nIf you want to shape a brighter future at AIA Digital+, please read on.\nAbout the Role\nThe Manager of Cloud Operations (Windows) is responsible for leading the delivery and continuous improvement of Windows-based platform services across AIA business units, leveraging AIA’s enterprise cloud platform, primarily on Microsoft Azure.This role drives operational excellence across day-to-day service operations, including incident, change, request, and problem management, ensuring platform reliability, scalability, and resilience. It focuses on the design, optimization, and governance of Windows platform services through advanced administration, automation, and performance tuning.\nThe role also contributes to cloud transformation and workload modernization initiatives by promoting best practices, guiding platform and infrastructure design decisions, and enhancing platform capabilities in alignment with enterprise standards.\nLead Windows platform operations, ensuring availability, scalability, and resilience\nDrive day-to-day service management, including 24/7 support, ensuring service stability\nLead incident resolution and RCA, implementing preventive and automated solutions\nProvide advisory on Windows platform adoption, guiding infrastructure and platform design\nDrive workload modernization advisory, recommending cloud-based infrastructure and platform patterns\nEnable onboarding to Windows platform services, ensuring platform readiness and alignment with enterprise standards\nDefine and enforce governance, standards, and security controls across Windows environments\nDrive automation, configuration management, and observability, improving efficiency and performance\nProvide technical leadership, supporting collaboration, knowledge sharing, and continuous platform improvement\nBuild a career with us as we help our customers and the community live healthier, longer, better lives.\nYou must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. 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