{"id":2029125,"url":"https://alion.io/job/aib-branch-customer-advisor-nenagh","title":"Branch Customer Advisor, Nenagh","company":{"id":1788405,"name":"AIB","domain":"aib.ie","url":"https://alion.io/company/aib-ie","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tipperary, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30525,"max":null,"currency":"EUR","period":"year","gross":null,"usd_annual":34349},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-07T13:42:43Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-22T03:07:56Z","board_verified":false,"closed_at":"2026-10-22T03:07:56Z","days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll treat colleagues and customers with fairness and Show Respect, and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.\nLocation/Office Policy: Pearse St Nenagh Co Tipperary (Office based role)\nAre you interested in a customer facing role in a fast-paced environment? \nDo you have a strong track record in building relationships with customers? \nDo you like to work as part of a team? \nWhat is the Role:\nOur vision in Branch Banking is to be the best bank in every community. We want to be customer focussed and dynamic, driven by empowered people and an agile mind-set and approach, with teams executing brilliantly every day, consistently out-performing the market and generating value for AIB. The Service & Sales Advisor plays a key role in our team to ensure AIB can deliver exceptional service to their customers each day. Thep osition is customer facing and a full time, office-based role.\nKey Accountabilities:\nBe responsible for driving an excellent customer experience and achieving agreed service standards, working with customers to provide suitable banking options \nHave an innovative approach to your role, always seeking ways to make improvements or suggestions to create better solutions. \nYou will need to show us that you can work effectively as part of a team. \nTake responsibility for your work and follow through on commitments. \nWhat you Will Bring:\nEvidence of excellent customer relationship skills, ability to engage with customers and represent AIB with expertise. \nIs passionate about delivering the best possible experience to our customers. \nWorks co-operatively with others across the organization to achieve shared objectives. \nFulfils customer requests, resolves problems, and responds to customers’ questions through multiple channels. \nAPA/ QFA is desirable but there is opportunity to achieve your qualification as part of this role if not already held. \nWhy Work for AIB:\nWe are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.\nSome of our benefits include; \nMarket leading Pension Scheme\nHealthcare Scheme\nVariable Pay\nEmployee Assistance Programme\nFamily leave options\nTwo volunteer days per year\nPlease click here for further information about AIB’s PACT - Our Commitment to You.\nKey Capabilities:\nCustomer Focus: Building strong customer relationships and delivering customer centric solutions. \nCollaborates: Building partnerships and working collaboratively with others to meet shared objectives. \nEnsures Accountability: Holding self and others accountable to meet commitments. \nCustomer Service Excellence: Fulfils customer requests, resolves problems, and responds to customers’questions through multiple channels. \nDemonstrates Self Awareness: Reflects on activities and impact on others. Admits mistakes and gainsvinsight from experiences. Knows strengths, weaknesses, opportunities, and limits. \nSalary: €30,525\nIf you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Megan Gordon, at  for a conversation.\nAIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at \nDisclaimer:\nUnsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates adirect sourcing model and where agency assistance is required, the Talent Acquisition team will engage directlywith our recruitment partners.\nThis role is part of the Fitness & Probity Regime and Individual Accountability Framework, which setout the specific requirements applicable.\n Application deadline: 21st October 2026","description_format":"text","description_chars":4410,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Parental leave"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Central Banks & Financial Regulators"],"lifecycle":[{"event":"open","at":"2026-10-07T13:42:43Z"},{"event":"close","at":"2026-10-22T03:07:56Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":34349,"is_top_pay":false},"html_url":"https://alion.io/job/aib-branch-customer-advisor-nenagh","json_url":"https://alion.io/job/aib-branch-customer-advisor-nenagh.json","meta":{"generated_at":"2026-10-26T09:46:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13280,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788405},"rest":"https://alion.io/mcp/rest/get_company?id=1788405"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faib-branch-customer-advisor-nenagh"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faib-branch-customer-advisor-nenagh"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faib-branch-customer-advisor-nenagh"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aib-branch-customer-advisor-nenagh\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faib-branch-customer-advisor-nenagh"}]}