Multinational Issuing Office Coordinator

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Multinational Issuing Office Coordinator to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Underwriting

AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague - empowering our people to grow as insurance professionals and add more value to our customers and AIG.

How you will create an impact

• Strong focus to meat SLA and comply with KPI’s
• Proactive management and oversight multinational activities
• Collaborate with different stakeholders across Multinational and AIG Network
• Provide multinational technical expertise and guidance to the team.
• Ensure Multinational service fee discipline by negotiating with PO’s and utilizing available tools.
• Partner with Product underwriters to review and update wordings accordingly.
• Engage with multinational direct clients and/or brokers to ensure end to end process on a timely manner.
• Monitor performance and escalate where necessary to ensure all agreed Multinational service SLAs are being met.
• Help identify, support, and contribute to internal and external strategies that align our product offerings and grow AIG multinational business.

What you’ll need to succeed

• Bilingual (English and Spanish is a must) additional language is desirable
• Commercial insurance experience is at least 5 years, preferably client servicing (broker or company background)
• Strong technical knowledge of complex multinational programs, including reinsurance structures
• Client focused with experience working with multinational corporations and dealing with senior client personnel / risk managers
• Strong written & verbal communication
• Ability to lead others to achieve common goals
• Collaborative with the ability to build strong relationships with key internal and external stakeholders
• Computer literacy required: IT packages, MS Outlook, Excel, Word

Must demonstrate a high level of proficiency in the following skills:

• Analytical
• Customer service
• Communication and PC (Word, Excel, PowerPoint) skills
• Broker relationship management
• Negotiation

Ready to take your career to the next level? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

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