{"id":2287485,"url":"https://alion.io/job/aime-leon-dore-concierge-associate","title":"Concierge Associate","company":{"id":669277,"name":"Aimé Leon Dore","domain":"aimeleondore.com","url":"https://alion.io/company/aimeleondore","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":58,"open_postings":13,"ghost_share":0.692,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-02-24T17:43:54Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-14T17:16:56Z","board_verified":true,"closed_at":null,"days_open":232,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":231},"description":"Aimé Leon Dore is looking for a polished, customer-focusedConcierge Associate to serve as the first point of contact for guests, providing a personalized, seamless, and memorable experience. The ideal candidate will anticipate customer needs, offer tailored services, and support store operations while delivering the highest level of service.\nDuties and Responsibilities\n Hosting / Traffic ManagementGreet and welcome all guests in a warm, professional, and engaging manner.\nManage the traffic of the retail space / occasionally checking in on the experience within Café Leon Dore\nResponsible for advising on opportunities to increase / manage traffic.\nManage the wait list and proactively communicate accurate waiting times\nEnsuring and gauging capacity levels are met within the store at all times - knowing and communicating when to decrease or increase traffic\nBe a Brand Ambassador for all things ALD, leaning into the styling and brand values.\nMonitor store appearance and ensure the front-of-house environment is immaculate and welcoming.\nOffer local knowledge, including nearby amenities, restaurants, and attractions.\nCollect and relay customer feedback to improve service quality.\nTaking accountability of when anything needs maintenance and retouching. This should be communicated to management immediately. (Planters broken, doors not locking, paint retouches, pest control, etc.)\n\n Client ExperienceOffer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness\nMust be courteous and gracious, maintaining a professional and positive demeanor at all times\nSpeak to standard Q&A regarding menus, hours of operation and amenity availability/pricing and comfortable reaching out for support to ensure all inquiries are addressed and in a timely matter\nEngaging in proper and positive communications with guests throughout greeting, seating, and departure experiences, and as otherwise may be needed\nBeing able to kindly ask that guest not sit on any outside areas and not block the sidewalk if waiting\nEnsuring (with the assistance of lounge staff) the sidewalk, storefront, and planters are not blocked / occupied.\nAssisting with online returns at the door with hospitality and professionalism (starting online returns from door device)\n\nCommunityBuild relationships with members, F&F/VIP and guests and communicate any red flags and positive feedback to management to assess\nBeing able to gauge potential VIP / F&F guest’s entry\nAssist VIP clientele with white-glove services such as personal shopping, gift wrapping, or delivery coordination.\nManage the wait list during any activations / brand partnership events, continuing to build on community and taking care of VIP / F&F attendees.\n\nQualifications \n3+ years of experience in luxury retail, hospitality, or high-touch client service environments with demonstrated excellence in guest experience delivery.\nStrong presence and emotional intelligence, with the ability to read the room, anticipate guest needs, and manage dynamic traffic flow with composure.\nProven experience supporting VIP, high-profile, or discerning clientele with discretion and professionalism.\nExceptional verbal communication skills and the ability to represent the brand with confidence, warmth, and polish.\nStrong judgment and decision-making capabilities, particularly in capacity management and guest prioritization.\nDeep appreciation for brand storytelling, styling, and experiential retail environments.\nMeticulous attention to detail with a commitment to maintaining an elevated, immaculate front-of-house presentation.\nComfortable utilizing digital tools and POS systems to support operational efficiency.\nAbility to thrive in a fast-paced, high-volume setting while maintaining a calm and welcoming demeanor.\nFlexible availability, including evenings, weekends, and key brand activation periods.\nPhysical Requirements\nMust be able to seize, grasp, turn and hold objects with hands\nMust be able to work on your feet for at least 8 hours\nMust be able to work all operational hours\nFast paced movements are required to go from one part of the space to others\nMust be able to move, pull, carry, or lift at least 40 pounds\nOccasionally kneel, bend, crouch as required\nSalary Range: $22.00 - $25.00 per hour \nAimé Leon Dore is from Queens, NY. With a strong focus on simple yet powerful design, we are driven to create timeless work by portraying an aesthetic that is uniquely our own.","description_format":"text","description_chars":4492,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Polish","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-11T14:33:31Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.105,"p_room":0.28,"age_days":231,"expected_fill_days":19,"reasons":["conf:1","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/aime-leon-dore-concierge-associate","json_url":"https://alion.io/job/aime-leon-dore-concierge-associate.json","meta":{"generated_at":"2026-10-14T17:59:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23124,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669277},"rest":"https://alion.io/mcp/rest/get_company?id=669277"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faime-leon-dore-concierge-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faime-leon-dore-concierge-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faime-leon-dore-concierge-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aime-leon-dore-concierge-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faime-leon-dore-concierge-associate"}]}