# Technical Field Service Representative

Description Assured Information Security (AIS) has an opening for an experienced Technical Field Service Representative (Infrastructure Support) to support a critical-24/7 DoD cyber operations program. This program contributes directly to the execution of DoD’s cyber missions. This position involves working on a platform that empowers cyber operators with robust cyber defense and offense capabilities. This is an onsite position located at Wahiawa, Hawaii and requires an active TS/SCI w/CI Poly. The position involves shift work and evening/weekend on-call duty rotation. What You'll Do: Support developers by integrating, troubleshooting, and optimizing system components across test and production environments. Perform daily system administration, including configuration, patching, performance optimization, and proactive monitoring to maintain stability and reliability. Assess user needs and implement system upgrades, configuration changes, and enhancements that improve functionality and overall user experience. Monitor system load, usage trends, and capacity to plan technical refreshes and ensure sustainable performance. Install, configure, and maintain mid-range operating systems; l

- **Id**: 3709661
- **Url**: <https://alion.io/job/ainfosec-technical-field-service-representative-2>
- **Role**: Field & Service
- **Role family**: Field & Service
- **Seniority**: middle
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Wahiawa, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-03T21:33:18Z
- **Employer posted date**: 2026-11-03
- **Last verified at**: 2026-11-09T19:20:44Z
- **Board verified**: yes
- **Days open**: 5
- **Description format**: text
- **Description chars**: 3488
- **Description truncated**: no
- **Benefits**: 401k plan, Health insurance
- **Relocation offered**: no
- **Industries**: Cybersecurity, Military, Electronic Warfare

## Company

- **Id**: 1923833
- **Name**: ainfosec
- **Domain**: ainfosec.com
- **Url**: <https://alion.io/company/ainfosec>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Paylocity

### Truth index

- **Grade**: B
- **Score**: 81
- **Open postings**: 4
- **Ghost share**: 0
- **Stale share**: 0.75
- **Repost share**: 0
- **Time to fill p50 days**: 43
- **Computed at**: 2026-11-09T06:03:00Z

## Salary

- **Min**: 112500
- **Max**: 150000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 150000

## Technologies

- **Ansible** — Optional: no
- **Linux** — Optional: no
- **Python** — Optional: no
- **Splunk** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 5

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: yes

### Education

- **Level**: bachelor
- **Optional**: yes

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-03T22:24:07Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 5
- **Expected fill days**: 43
- **Reasons**: conf:3, win:early
- **Computed at**: 2026-11-09T06:03:00Z

## Pay

- **Stated usd annual**: 150000
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.