{"id":4045037,"url":"https://alion.io/job/air-canada-partner-projects-and-process-improvement","title":"Partner, Projects and Process Improvement","company":{"id":52029,"name":"Air Canada","domain":"aircanada.com","url":"https://alion.io/company/aircanada","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dorval, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":true},{"name":"Microsoft Office","optional":true},{"name":"Smartsheet","optional":true}],"status":"live","first_seen_at":"2026-11-10T20:23:48Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T23:33:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.\nThe Manager, Project and Process Improvement is responsible for leading cross-functional initiatives that enhance operational efficiency, streamline business processes, and ensure successful project execution. This role combines lean six-sigma methodology with hands-on project management to drive continuous improvement and deliver measurable and sustainable results across the organization.\nResponsibilities:\nLead cross-functional projects from initiation through completion following a gated approach, ensuring alignment with strategic objectives and stakeholder expectations.\nExpert in process improvement and process design, drives and closes initiatives utilizing the best Continuous Improvement technics and approaches such as Lean Six Sigma or Agile.\nManage project budgets, timelines, and resources, ensuring projects are delivered on time, on budget and within scope.\nCollaborate with department heads and teams to gather business requirements, define project scope and measure baseline.\nLead problem-solving and decision making at the initiative level to ensure quality throughout the project life cycle. \nIdentify project risk and issues, implement mitigating actions to remove roadblocks and escalate as required.\nPrepare and present reports to senior leadership on project progress, risks, and improvement outcomes.\nAnalyze existing workflows and processes to identify inefficiencies, bottlenecks, and areas for improvement.\nQuantify potential benefits to support recommendations for change to business practices and processes. \nDevelop anticipated cost of change for the business case completion and ROI calculation. Present business cases to ACM senior leadership as required.\nFacilitate workshops and training sessions to promote a culture of continuous improvement across departments.\nSupport the Business units in establishing and tracking KPIs to measure the effectiveness and sustainability of their process changes and project outcomes.\nDevelop and deploy change management strategies, ensuring adoption and sustainability of new processes and systems.\nBenchmark best practices and serve as a key advisor for the Manager, Business Transformation and BU Leaders in establishing the best change strategy.\nCommunicate opportunities for frontline innovation and best practice replication.\nMentor and support team members in project management and process improvement best practices.\nEnsure compliance with internal policies and external regulations during project and process execution.\nUtilize data and analytics tools to support decision-making and monitor performance trends.\nWork in collaboration with the Business Process Managers and Regulatory Compliance to document processes, including process maps, and coordinate control manual updates to reflect most current processes related to each BU.\nTrain and coach the different teams with learnings from initiatives & best practices and provide technical support to the project teams in alignment with Business Transformation Tools and Methodologies.\nPerform all other duties as required to support the team.\nDemonstrate punctuality and dependability to support overall team success in a fast-paced environment.\nQualifications\nEducation:Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field (Master’s degree or MBA is an asset).\n\nExperience:5+ years of experience in project management and/or process improvement roles.\nProven track record of leading cross-functional projects and driving operational improvements.\nExperience in change management and stakeholder engagement.\n\nCertifications (preferred but not required):Project Management Professional (CAMP, PMP)\nLean Six Sigma (Green Belt or Black Belt)\nCertified ScrumMaster (CSM) or other Agile certifications\n\nSkills:Strong analytical and problem-solving skills.\nSense of initiative, self-discipline and proactive thinking. \nStrong sense of collaboration and teamwork.\nExcellent communication, facilitation, and interpersonal skills.\nProficiency in project management tools (e.g., MS Project, Smartsheet, Jira) and process mapping tools (e.g., Visio, Lucidchart).\nAbility to manage multiple priorities in a fast-paced environment.\nData-driven mindset with experience using KPIs and metrics to measure success.\nProficiency in MS Office Suite, BPM and ERP systems\nAbility to travel.\nDemonstrate punctuality and dependability to support overall team success in a fast-paced environment.\n\nConditions of Employment:\nCandidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.\nLinguistic Requirements\nBased on equal qualifications, preference will be given to bilingual candidates.\nDiversity and Inclusion\nAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.\nAs an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.\nAir Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.","description_format":"text","description_chars":5740,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Air Transport","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-11-10T23:33:36Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Positions approved through LMIA in 12 months: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream","cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["conf:2","win:early"],"computed_at":"2026-11-11T01:51:00Z"},"pay":null,"html_url":"https://alion.io/job/air-canada-partner-projects-and-process-improvement","json_url":"https://alion.io/job/air-canada-partner-projects-and-process-improvement.json","meta":{"generated_at":"2026-11-11T01:51:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":108,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52029},"rest":"https://alion.io/mcp/rest/get_company?id=52029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fair-canada-partner-projects-and-process-improvement"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fair-canada-partner-projects-and-process-improvement"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fair-canada-partner-projects-and-process-improvement"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/air-canada-partner-projects-and-process-improvement\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fair-canada-partner-projects-and-process-improvement"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4045037}},{"tool":"search_jobs","arguments":{"company":"aircanada.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4045037},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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