{"id":3646301,"url":"https://alion.io/job/air-canada-senior-manager-ai-solutions","title":"Senior Manager, AI Solutions","company":{"id":52029,"name":"Air Canada","domain":"aircanada.com","url":"https://alion.io/company/aircanada","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"LLM","optional":false},{"name":"Machine Learning","optional":false},{"name":"Azure AKS","optional":true},{"name":"Databricks","optional":true},{"name":"Kubernetes","optional":true},{"name":"LangChain","optional":true},{"name":"LangGraph","optional":true}],"status":"live","first_seen_at":"2026-11-02T18:07:29Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-06T09:33:24Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.\nAir Canada’s Data Science & AI team builds the machine learning models, optimization engines, and AI agents that support the airline’s customer care, operations, commercial, and corporate functions. The team works in business-aligned pods, each owning a portfolio of products from first idea through production and run.\nAs Senior Manager, AI Solutions, you will lead a portfolio of AI solutions for one or more business domains, such as the corporate functions (HR, Legal, IT, and Procurement), and a department-wide area of AI engineering practice, such as machine learning and MLOps or the design and evaluation of AI agents. You will be accountable for delivering and running machine learning and AI agent solutions, and for making sure every model and agent is measurably reliable before release and stays that way in production.\nYou will lead a portfolio of AI delivery teams and workstreams, directly and through Tech Leads, comprising AI developers, data scientists, and MLOps specialists, and work closely with senior business owners and with IT, Architecture, and Cybersecurity.\nIn this role, you will be reporting to the Director, Data Science & AI.\nResponsibilities:\nBe accountable for delivering the AI portfolio of the business domains assigned (for example, HR, Legal, IT, and Procurement): turn the opportunities prioritized by the AI governance process into working machine learning and AI agent solutions, with clear value milestones agreed with business owners.\nSet the AI strategy and roadmap for the assigned portfolio and practice area, in alignment with the Director, Data Science & AI.\nLead and develop a team of Tech Leads, AI developers, data scientists, and MLOps specialists, including objectives, coaching, performance, and career development.\nResponsible for recruitment, selection, and onboarding, and for maintaining a high level of employee engagement within the team.\nManage and allocate capacity, budget, and external delivery resources across the assigned portfolio and practice area, balancing competing priorities and providing effort and resource estimates to the governance process when new opportunities are assessed.\nEnsure solutions in production are monitored, supported, and continuously improved, and report accuracy, adoption, and value to business owners and senior leaders.\nAct as a department reference in your area of expertise (machine learning and MLOps, or AI agents), advising all pods on approach, architecture, and risk.\nApply and promote an evaluation-led design approach: success criteria and evaluation methods are agreed with business experts before build starts, and every model and agent must meet agreed accuracy and safety thresholds before release.\nContribute to defining and maintaining the department’s standard stack, reusable templates, and MLOps practices so teams move from prototype to production quickly and consistently.\nEnsure AI solutions are released through CI/CD pipelines with automated testing and evaluation gates.\nSet standards for code quality, security, monitoring, and production support across the department.\nAct as the department’s lead technical counterpart with IT, Architecture, Cybersecurity, and other delivery teams, influencing cross-functional priorities and decisions and resolving systemic blockers related to environments, access, and platforms.\nEnsure responsible AI, security, and privacy reviews are performed with Cybersecurity, Legal, and Privacy, as needed.\nLead the department’s Community of Practice in your area of expertise, anticipate future capability and skill needs, grow expertise across teams, and keep tools and practices current as the field evolves.\nQualifications\n8+ years in machine learning, AI development, data science, or software engineering, including 5+ years managing people (hiring, performance, development), with experience leading through team leads.\nBachelor’s degree in Computer Science, Engineering, Mathematics, or a related field. Master’s or PhD is an asset.\nDeep expertise in at least one of the following, and working knowledge of the other: (a) machine learning and MLOps, including building, deploying, monitoring, and retraining ML models in production; (b) LLM-based solutions and AI agents, including their design, evaluation of quality and safety, and production monitoring.\nExperience setting engineering standards for AI teams (CI/CD, testing, release management, and production support) on a cloud platform, preferably Azure.\nA track record of delivering a portfolio of AI products with non-technical business owners, through to adoption, in a large, complex organization.\nProven ability to act as a technical authority across teams and to work with Architecture, Cybersecurity, and IT in a large enterprise.\nClear communicator with technical and executive audiences.\nDemonstrate punctuality and dependability to support overall team success in a fast-paced environment.\nPreferred Qualifications\nAzure AI Foundry, AKS, Databricks, or similar platforms.\nAgent frameworks (e.g., LangGraph) and LLM observability and evaluation tools.\nOptimization or operations research solutions in production.\nResponsible AI and governance for generative AI in a regulated or large enterprise.\nFamiliarity with the aviation, transportation, or logistics industry is a plus.\nConditions of Employment:\nCandidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.\nLinguistic Requirements\nBased on equal qualifications, preference will be given to bilingual candidates.\nDiversity and Inclusion\nAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.\nAs an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.\nAir Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.","description_format":"text","description_chars":6578,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Air Transport","Information Security","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-11-02T22:57:59Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.875,"p_room":0.945,"age_days":3,"expected_fill_days":6,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/air-canada-senior-manager-ai-solutions","json_url":"https://alion.io/job/air-canada-senior-manager-ai-solutions.json","meta":{"generated_at":"2026-11-06T10:24:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18757,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52029},"rest":"https://alion.io/mcp/rest/get_company?id=52029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fair-canada-senior-manager-ai-solutions"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fair-canada-senior-manager-ai-solutions"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fair-canada-senior-manager-ai-solutions"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/air-canada-senior-manager-ai-solutions\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fair-canada-senior-manager-ai-solutions"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3646301}},{"tool":"search_jobs","arguments":{"company":"aircanada.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3646301},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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