{"id":3895668,"url":"https://alion.io/job/air-canada-technical-analyst-new-capability-distribution","title":"Technical Analyst (New Capability Distribution)","company":{"id":52029,"name":"Air Canada","domain":"aircanada.com","url":"https://alion.io/company/aircanada","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"MuleSoft","optional":false},{"name":"Postman","optional":false},{"name":"SOAP","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-09-27T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T01:07:44Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.\nAir Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires collaboration with a diverse internal workforce and extended third party service providers.\nThese are exciting times for IT at Air Canada, with several major projects underway that will transform its IT landscape. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of the Air Canada’s NDC solution for its partners, a recognition program for corporate customers as well as optimize existing functionality.\nThis position will be reporting to the IT Manager-responsible for NDC portal and the Air Canada B2B Agent portal.\nResponsibilities:\nSolution, deliver, and maintain the NDC portal and the Air Canada agent portal as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of processes & optimization of applications.\nTroubleshoot partner issues with IT cross functional teams and provide solutions promptly. Troubleshoot and fix software, messaging, and connectivity issues.\nSupport partners in their onboarding to the Air Canada Distribution Journey.\nHost product / project meetings, improve cross discipline communications, and promote product management best practices.\nMaintaining and updating technical documents and procedures.\nWork closely with relevant stakeholders to collect and use information for improved operational and commercial performance.\nCollaborate with vendors and internal users to develop, evaluate, install, and test software enhancements.\nReview and analyze data from multiple internal and external stakeholders.\nMaintain and update technical documents, flowcharts, and procedures.\nCommunicate analysis results and making recommendations to relevant stakeholders.\nProvide support for the business analysis and technology/business integration efforts.\nConduct requirement and systems analysis and translate business requirements.\nSupport multiple working methodologies such as Hybrid, Agile, DevOps.\nSupport planning and monitoring processes.\nProvide management with economic impact and compliance issues surrounding key business decisions support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processes.\nQualifications\nAt-least 3 years of IT technology or operations experience in a large company preferably in the Transportation/Airline domain would be an asset.\nA relevant University degree/technical certification, and/or relevant experience commensurate to the role.\nExperience working with NDC (New Distribution Capability) APIs and schemas in an airline distribution environment would be an asset.\nFamiliarity with airline offer and order management standards as defined by IATA NDC implementations.\nUnderstanding of ITIL, SDLC, Agile methodologies, Jira, and cyber security risk management frameworks are assets.\nKnowledge of APIs and Tools like SOAP UI/Postman is a must. Knowledge of Mulesoft will be an added advantage.\nExceptional analytical, organizational and communication skills.\nSelf-motivated and independent worker.\nPossess investigative nature and be self-motivated.\nResults oriented with proactive and methodical approach to problem solving.\nAble to multi-task and work under pressure against tight deadlines and changing priorities.\nMust be a team player with ability to work closely with diverse groups and working styles.\nAbility to establish and maintain effective business relationships.\nGood knowledge of implemented web/ application initiatives.\nAbility to following processes and directives.\nKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.\nFlexibility and willingness to work extended hours, when required.\nDemonstrate punctuality and dependability to support overall team success in a fast-paced environment.\nConditions of Employment:\nCandidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.\nLinguistic Requirements\nBased on equal qualifications, preference will be given to bilingual candidates.\nDiversity and Inclusion\nAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.\nAs an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.\nAir Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.","description_format":"text","description_chars":5335,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Air Transport","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-11-06T23:09:24Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Positions approved through LMIA in 12 months: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream","cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.295,"p_room":0.35,"age_days":42,"expected_fill_days":7,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/air-canada-technical-analyst-new-capability-distribution","json_url":"https://alion.io/job/air-canada-technical-analyst-new-capability-distribution.json","meta":{"generated_at":"2026-11-09T04:41:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4206,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52029},"rest":"https://alion.io/mcp/rest/get_company?id=52029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fair-canada-technical-analyst-new-capability-distribution"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fair-canada-technical-analyst-new-capability-distribution"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fair-canada-technical-analyst-new-capability-distribution"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/air-canada-technical-analyst-new-capability-distribution\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fair-canada-technical-analyst-new-capability-distribution"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3895668}},{"tool":"search_jobs","arguments":{"company":"aircanada.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3895668},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}