{"id":3834500,"url":"https://alion.io/job/air-control-concepts-inside-sales-representative-air-control-concepts","title":"Inside Sales Representative - AIR Control Concepts","company":{"id":449646,"name":"Air Control Concepts","domain":"aircontrolconcepts.com","url":"https://alion.io/company/air-control-concepts","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Overland Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-11-05T20:33:20Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T21:06:19Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Title: Lead Inside Sales Representative\nOperating Company: Jorban Riscoe\nJob Location: Overland Park, KS\nFLSA Status: Exempt\nSalary Range: $65-70k plus commission bonus potential\nAbout:\nJorban Riscoe - A member of the AIR Control Concepts family.\nJorban Riscoe Associates is a manufacturers’ representative serving the HVAC industry. Our mission is to provide innovative ideas, products and solutions to Facility Owners, HVAC Engineers, Mechanical and Sheet Metal Contractors.\nOur Core Values:\nRespect\nIntegrity\nCollaboration\nInnovation\nInclusiveness\nPassion\nOur Tenets:\n#1 - Customer Satisfaction: We believe in listening to our customers' needs and responding by providing value and excellent customer service.\n#2 - Employee Satisfaction: We are dedicated to creating a diverse, equitable, and inclusive working environment in a positive, team atmosphere.\n#3 - Financial Performance: Providing exceptional customer and employee satisfaction leads to overall successful financial performance.\nCheck out our website here: Home - Jorban Riscoe\nJob Description:\nThe Lead Inside Sales Representative will lead an assigned team through the daily Inside Sales department activities to ensure sales orders are placed and fulfilled to exceed client expectations.\nDuties and Responsibilities:\nDeveloping and growing relationships with new and existing customers by providing exceptional and timely customer service, understanding their buying history to suggest related items and explaining technical advantages between selections\nDeveloping new sales and support strategies to achieve greater customer satisfaction and increase sales\nAnswering incoming phone calls, email requests, and manufacturer leads quickly and efficiently to provide quotations based on customer needs\nApplies knowledge of the industry and products to accommodate the needs of clients\nAccepting and processing orders from customers and arranging the purchase and delivery options with the supplier\nAttend industry events and networking opportunities as needed or assigned by manager \nPursuing new potential opportunities to increase customer base or product base\nEstablish and maintain strong relationships with our suppliers to enhance sales efforts and provide effective technical support to customers.\nDeveloping awareness of competitors’ product lines and pricing to understand our market positioning\nAssisting other teams with project sales and support\nWillingness to learn our suppliers’ products and selection software for better understanding in making proper parts and equipment selections\nParticipating in ongoing educational opportunities\nMeeting and exceeding the department and organizational goals by taking ownership of inside sales success\nAid warehouse operations as needed for such things as replenishing stock, pulling orders, or organizing the facility\nPrepare reports, status of accounts, and leads as requested\nOther duties as assigned\nSupervisory Responsibilities:\nThere are no direct supervisory responsibilities, but the Lead Inside Sales Representative will be asked to:Assist with hiring and training of team members.\nAssist with overseeing the daily workflow, scheduling, and assignments of the assigned team.\nProvide input to performance evaluations that are timely and constructive.\nProvide Analytic data to operations\n\nExperience and Requirements:\nRequired Skills/Abilities\nAbility to conduct business over the phone, via email and in person in a quick yet professional and courteous manner.\nProficiency with a PC, using various Microsoft Office 365 Office Suite Products, specifically Outlook, Word, Excel\nExperience with Oracle: NetSuite ERP software, Power BI, & Revu: Bluebeam pdf editing software extremely desired \nAbility to quickly learn web-based programs, specifically manufacturer and supplier ordering web-based applications\nDemonstrates a collaborative, team-oriented mindset with a strong commitment to delivering exceptional Customer Satisfaction, Supporting Colleagues, and contributing to overall Financial Success.\nDependable, proactive, and detail-oriented\nGood organizational skills and ability to prioritize\nEnjoys high energy environment, and can be flexible and organized\nEducation and ExperienceHVAC manufacturers' rep experience\nHigh school diploma or equivalent required; Associates degree preferred\nAt least five (5) years of related work experience required\nPhysical RequirementsMust be able to lift up to 50 pounds at a time, sit, stand, bend, stoop, and crawl.\nProlonged periods sitting at a desk and working on a computer.\nBenefits:\nWe offer a competitive and comprehensive benefits package, including:\n401(k) with employer match (immediate vesting)\nMedical - HDHP & PPO options, Dental and Vision\nHSA with employer matching contributions\nFSA & Limited FSA\nEmployer Paid Life/AD&D Insurance\nVoluntary Life Insurance Plans\nPaid Family Leave\nPTO\nPaid Company Holidays - 10 Days\nEmployer Paid Short-term Disability\nLong-term Disability\nReferral Bonus Opportunities\nOther voluntary fringe benefits\nEqual Employment Opportunity Statement\nJorban Riscoe is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.\nWork Authorization and Visa Sponsorship\nApplicants must be legally authorized to work in the United States. 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