{"id":1309250,"url":"https://alion.io/job/airapps-community-manager-4","title":"Community Manager","company":{"id":3822995,"name":"Air Apps","domain":"airapps.co","url":"https://alion.io/company/airapps","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":72000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Discord","optional":false},{"name":"Reddit","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2025-10-17T09:54:13Z","employer_posted_date":"2025-10-17","last_verified_at":"2026-09-26T15:18:27Z","board_verified":true,"closed_at":null,"days_open":344,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":344},"description":"About Air Apps\nAt Air Apps, we believe in thinking bigger-and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018-and now with offices in both Lisbon and San Francisco-we’ve remained self-funded while reaching over 100 million downloads worldwide.\nOur long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.\nJoin us on this journey to redefine resource management-and change lives along the way.\nThe Role\nAs a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups. You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand.\nThis role requires strong communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence.\nResponsibilities\nDevelop and execute community engagement strategies to grow and support user communities.\n\nManage and moderate forums, social media groups, and user discussion platforms.\n\nEngage with users by responding to questions, moderating discussions, and fostering positive interactions.\n\nOrganize and promote community events, webinars, and Q&A sessions.\n\nCollaborate with marketing, product, and support teams to ensure a seamless user experience.\n\nMonitor and analyze community engagement metrics to optimize strategies.\n\nIdentify and activate brand advocates, ambassadors, and superusers.\n\nStay up to date with community management trends, tools, and best practices.\n\nDevelop and maintain community guidelines and policies to ensure a safe and welcoming space.\n\nAddress user concerns and escalate issues to the appropriate teams when necessary.\n\nRequirements\nAround 3+ years of experience in community management, social media management, or customer engagement.\n\nExperience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).\n\nStrong written and verbal communication skills, with the ability to engage and inspire users.\n\nExperience with community-building tools and analytics platforms.\n\nAbility to handle sensitive situations, mediate conflicts, and enforce community guidelines.\n\nExperience planning and executing community-driven events or initiatives.\n\nPassion for building meaningful relationships and fostering brand loyalty.\n\nAbility to analyze engagement data and adjust strategies accordingly.\n\nExperience in fast-paced digital environments with a user-centric mindset.\n\nWhat benefits are we offering?\nApple hardware ecosystem for work.\n\nAnnual Bonus.\n\nMedical Insurance (including vision & dental).\n\nDisability insurance - short and long-term.\n\n401k up to 4% contribution.\n\nAir Conference - an opportunity to meet the team, collaborate, and grow together.\n\nTransportation budget\n\nFree meals at the hub\n\nGym membership\n\nDiversity & Inclusion\nAt Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.\nApplication Disclaimer\nAt Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. 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