{"id":2309384,"url":"https://alion.io/job/airbus-field-support-engineer-mfd","title":"Field Support Engineer (m/f/d)","company":{"id":3100,"name":"Airbus","domain":"airbus.com","url":"https://alion.io/company/airbus","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":556,"ghost_share":0.002,"stale_share":0.664,"repost_share":0.014,"time_to_fill_p50_days":27,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bratislava, Slovakia"],"countries":["SK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":42000,"period":"year","method":"role_country_seniority_unknown","sample_n":17},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-05-26T00:00:00Z","employer_posted_date":"2026-05-26","last_verified_at":"2026-10-24T21:16:55Z","board_verified":true,"closed_at":null,"days_open":153,"trust":{"level":"stale","repost_count":1,"flags":["stale"],"days_open":152},"description":"Job Description:\nAirbus Public Safety and Security (PSS), an Airbus business unit, offers advanced communication and collaboration solutions to gather, process and deploy intelligence. Its portfolio is tailored to the needs of Public Safety, Defence and Transport, Utility and Industry (TUI). It includes infrastructures, devices, applications and services based on Tetra, Tetrapol and Broadband technologies (either single, hybrid or multi-technology solutions). As the European leader and a key international player, PSS has customers in more than 80 countries and employs around 1,150 people in 17 countries.\nThe technical team of Airbus in Slovakia is looking for a Field Support Engineer (m/f/d) to join our company in Bratislava.\nThe Field Support Engineer (FSE) is responsible for the TETRA, Tetrapol and Agnet telecommunication network/platform support including upgrades and maintenance activities. During the support activities the FSE processes the customer reported technical queries and incidents (Incident Management). Investigation of the incidents is done following the defined support procedures. The FSE also informs the customers and authorized contact persons of the processing status. He is responsible for ensuring that the contractually agreed service levels are met. He initiates Problem Management and provides necessary indications in the case of reproducible system errors.\n Detailed tasks:\nTETRA, Tetrapol and Agnet telecommunication network/platform support including upgrades and maintenance activities.\n\nImplementation, commissioning and support the Airbus telecommunication products and software.\n\nTroubleshooting, planning upgrades and bringing innovative solutions. The FSE is raising cases to Level3 when needed and therefore is coordinating with our expert center.\n\nCoordinating with our partners and reporting within customer meetings, being owner of the cases.\n\nContributing to and learning from international team support (methodology, training, lessons learned, common tools)\n\nAs part of the EOD team the engineer provides on duty service, giving 7/24 emergency support to the customers.\n\nSupport of testbed customer testing and testbed internal tasks.\n\nSupport of pre-sales activities.\n\nYour profile:\nBachelor’s/Master’s degree in Telecommunications or IT engineering\n\nKnowledge of Mobile Communications Systems and Networks both current and future visions & trends. In particular knowledge of EPC and LTE\n\nProfessional experience in IP networking and firewalls\n\nHands-on experience with Enterprise Linux distributions, virtualization, microservices and containerization\n\nProfessional experience in implementation or support of mobile telecommunications systems (2G, 3G, 4G, TETRA) is an advantage\n\nProcess and application knowledge in the use of trouble ticket systems and CRM systems\n\nAble to work independently or in a team\n\nService and customer oriented, have a sense of responsibility\n\nClass B driving license necessary\n\nFluent Slovak and good English language skills\n\nWhat we offer:\nJoin an international company offering reliable, innovated and highly renowned solutions. Benefit from a Global and Local team experience and work transversely within and outside the Group. Besides autonomy, personal growth and development possibilities, we offer a competitive remuneration package.\nRead more about us and what we do on:\nhttps://criticalcommunications.airbus.com/en\nYou are highly motivated and want to get to know all about the world of Field Support? Then apply now and please upload the following documents via the “apply”-button: cover letter, CV, relevant transcripts, letters of reference.\nThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.\nCompany:\nAirbus Slovakia s.r.oEmployment Type:\nPermanent-------\nExperience Level:\nProfessionalJob Family:\nCustomer Eng.&Technical Support&Services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.\nAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.\nAirbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .\nAt Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.","description_format":"text","description_chars":4871,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Slovak","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Aerospace Manufacturing","Satellite Manufacturing","Defense Manufacturing","Aircraft Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-12T00:18:09Z"},{"event":"close","at":"2026-10-21T19:35:44Z"},{"event":"reopen","at":"2026-10-23T19:59:03Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.09,"p_room":0.28,"age_days":152,"expected_fill_days":27,"reasons":["conf:8","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/airbus-field-support-engineer-mfd","json_url":"https://alion.io/job/airbus-field-support-engineer-mfd.json","meta":{"generated_at":"2026-10-26T01:23:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1746,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3100},"rest":"https://alion.io/mcp/rest/get_company?id=3100"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fairbus-field-support-engineer-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fairbus-field-support-engineer-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fairbus-field-support-engineer-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/airbus-field-support-engineer-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fairbus-field-support-engineer-mfd"}]}