{"id":1937758,"url":"https://alion.io/job/airbus-it-infrastructure-specialist","title":"IT infrastructure Specialist","company":{"id":3100,"name":"Airbus","domain":"airbus.com","url":"https://alion.io/company/airbus","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":271,"ghost_share":0,"stale_share":0.428,"repost_share":0.033,"time_to_fill_p50_days":20,"computed_at":"2026-10-15T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":90000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3074},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Agile","optional":false},{"name":"DLP","optional":false},{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"ITIL","optional":false},{"name":"ServiceNow","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-10-06T00:21:56Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T12:41:18Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Job Description:\nMisión:\nComo Especialista de Infraestructura serás responsable garantizar la excelencia operativa y la evolución tecnológica de la infraestructura de IM de Airbus en México, liderando proyectos innovadores que respondan a las necesidades del negocio bajo un marco estricto de Ciberseguridad-por-diseño para asegurar la continuidad y resiliencia de la organización.\nResponsabilidades:\n1. Gestión de Redes y Ciberseguridad\nOperación de Red: Administrar plataformas LAN, WAN (SpiderWAN), conectividad a Internet y servicios de red (DNS, Active Directory).\n\nSeguridad Proactiva: Implementar estrategias de \"Ciberseguridad-por-diseño\", gestionando firewalls, NAC, VPN y políticas de prevención de pérdida de datos.\n\nCumplimiento: Realizar evaluaciones de seguridad, auditoría de bitácoras y gestión de antivirus bajo estándares globales de Airbus.\n\n2. Infraestructura de Servidores y Continuidad del Negocio\nAdministración de Sistemas: Gestionar servidores físicos y virtuales, almacenamiento y procesos de parcheo.\n\nResiliencia: Diseñar, probar y ejecutar planes de Recuperación ante Desastres (DRP) y sistemas de respaldo (Backup) para garantizar la disponibilidad de la información.\n\n3. Comunicaciones Unificadas y Audio Visual (AV)\nColaboración: Administrar sistemas de telefonía IP (Cisco), herramientas de colaboración (G-Suite, Jabber) y dispositivos móviles.\n\nSoporte AV: Garantizar el funcionamiento de salas de videoconferencia y sistemas de cámaras para eventos y operaciones diarias.\n\n4. Atención al Cliente y Soporte Técnico\nGestión de Servicio: Supervisar la mesa de ayuda (ServiceNow), asegurando el cumplimiento de KPIs y la resolución ágil de incidentes de hardware y software.\n\nCiclo de Vida del Usuario: Coordinar la configuración de equipos para nuevas contrataciones, gestión de imágenes corporativas y actualización de activos.\n\n5. Gestión de Proyectos y Administración de TI\nLiderazgo de Proyectos: Definir alcances, presupuestos y recursos para proyectos de infraestructura locales y regionales (LATAM/Europa).\n\nGestión de Activos: Administrar el inventario de licencias, contratos con proveedores externos, compras de IT y garantías.\n\n6. Calidad, Seguridad y Medio Ambiente (EHS)\nCumplimiento Normativo: Asegurar el cumplimiento de las políticas de Control de Exportaciones y estándares de seguridad operativa.\n\nSostenibilidad: Contribuir al Sistema de Gestión Ambiental mediante el manejo adecuado de residuos electrónicos y el uso eficiente de recursos energéticos.\n\nRequerimientos:\nFormación Académica\nIngeniería o Licenciatura en Sistemas, Electrónica o afín.\n\nCertificación ITIL.(Deseable)\n\n3 a 5 años de experiencia en puesto de Coordinador o con equipo a cargo.\n\n3 a 5 años de experiencia preferentemente con Cisco con Checkpoint y/o Palo Alto (Deseable)\n\n5 a 8 años de experiencia en el diseño, implementación y soporte de infraestructura de TI.\n\n5 a 8 años de conocimiento en ciberseguridad.\n\n3 a 5 años de Administración de Proyectos.\n\nCableado estructurado.\n\nConfiguración de Router / Switch.\n\nAdministración de Mesa de Ayuda.\n\nAdministración de infraestructura virtual (VMWare).\n\nAdministración de Active Directory (AD).\n\nAdministración de Firewall.\n\nComunicación efectiva.\n\nCapacidad analítica y pensamiento crítico.\n\nLiderazgo.\n\nToma de decisiones.\n\nTrabajo en equipo.\n\n.\nEn AIRBUS promovemos la igualdad laboral y la no discriminación. Todas nuestras vacantes están abiertas a personas sin distinción de origen étnico o nacional, género, edad, discapacidad, condición social, condiciones de salud, religión, opiniones, preferencias sexuales, estado civil o cualquier otra condición protegida por la ley. En nuestros procesos de reclutamiento y selección no solicitamos pruebas de embarazo ni de VIH\nMission:\nAs Infrastructure Specialist, you will be responsible for ensuring operational excellence and the technological evolution of Airbus IM infrastructure in Mexico. You will lead innovative projects that meet business needs under a strict Cybersecurity-by-Design framework to ensure the organization's continuity and resilience.\nResponsibilities:\n1. Network Management and Cybersecurity\nNetwork Operations: Manage LAN and WAN (SpiderWAN) platforms, internet connectivity, and network services (DNS, Active Directory).\n\nProactive Security: Implement \"Cybersecurity-by-Design\" strategies by managing firewalls, NAC, VPNs, and Data Loss Prevention (DLP) policies.\n\nCompliance: Conduct security assessments, log auditing, and antivirus management according to Airbus global standards.\n\n2. Server Infrastructure and Business Continuity\nSystems Administration: Manage physical and virtual servers, storage, and patching processes.\n\nResilience: Design, test, and execute Disaster Recovery Plans (DRP) and backup systems to ensure data availability.\n\n3. Unified Communications and Audio Visual (AV)\nCollaboration: Administer IP telephony systems (Cisco), collaboration tools (Google Workspace, Jabber), and mobile devices.\n\nAV Support: Ensure the functionality of video conferencing rooms and camera systems for daily operations and events.\n\n4. Customer Service and Technical Support\nService Management: Oversee the Help Desk (ServiceNow), ensuring KPI compliance and agile resolution of hardware and software incidents.\n\nUser Lifecycle: Coordinate equipment setup for new hires, corporate image deployment, and asset refreshes.\n\n5. Project Management and IT Administration\nProject Leadership: Define scope, budget, and resources for local and regional (LATAM/Europe) infrastructure projects.\n\nAsset Management: Manage license inventory, external vendor contracts, IT procurement, and warranties.\n\n6. Quality, Health, Safety, and Environment (EHS)\nRegulatory Compliance: Ensure adherence to Export Control policies and operational security standards.\n\nSustainability: Contribute to the Environmental Management System through proper electronic waste disposal and efficient energy resource management.\n\nRequirements:\nBachelor’s Degree in Systems Engineering, Electronics, or related fields.\n\nITIL Certification (Desirable).\n\n3 to 5 years of experience in a Coordinator position or leading a team.\n\n3 to 5 years of experience preferably with Cisco; Checkpoint and/or Palo Alto (Desirable).\n\n5 to 8 years of experience in the design, implementation, and support of IT infrastructure.\n\n5 to 8 years of knowledge in Cybersecurity.\n\n3 to 5 years of Project Management.\n\nStructured cabling.\n\nRouter / Switch configuration.\n\nHelp Desk management.\n\nVirtual infrastructure administration (VMWare).\n\nActive Directory (AD) administration.\n\nFirewall administration.\n\nEffective communication.\n\nAnalytical skills and critical thinking.\n\nLeadership.\n\nDecision making.\n\nTeamwork.\n\nAt AIRBUS we promote employment equality and non-discrimination. All our vacancies are open to people without distinction of ethnic or national origin, gender, age, disability, social status, health conditions, religion, opinions, sexual preferences, marital status or any other condition protected by law. In our recruitment and selection processes we do not request pregnancy or HIV tests.\nThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.\nCompany:\nAIRBUS HELICOPTERS MEXICO, S.A. de C.V.Employment Type:\nPermanent-------\nExperience Level:\nProfessionalJob Family:\nDigital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.\nAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.\nAirbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .\nAt Airbus, we support you to work, connect and collaborate more easily and flexibly. 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