{"id":4090477,"url":"https://alion.io/job/airbus-lta-material-support-specialist","title":"LTA Material Support Specialist","company":{"id":3100,"name":"Airbus","domain":"airbus.com","url":"https://alion.io/company/airbus","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":856,"ghost_share":0.006,"stale_share":0.678,"repost_share":0.014,"time_to_fill_p50_days":24,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Getafe, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-11T20:03:10Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T20:03:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description:\nAn opportunity for an Material Support Contract Specialist has arisen within Airbus Defence and Space, Getafe (Madrid). \nAs the Material Support Contract Specialist, you will join our dedicated team responsible for managing material support contracts for our Light & Medium Transport Aircrafts (LTA) customers. Your mission will be to ensure the seamless execution of contracted support services, acting as the primary link between the customer's operational needs and our supply chain capabilities. You will be responsible for driving contract compliance, optimizing material availability, and ensuring that all service level agreements (SLAs) are met to guarantee customer satisfaction and contractual profitability.\nRESPONSIBILITIES\nKey Accountabilities\nContractual Compliance: Ensure the full execution of material support contracts, monitoring all service deliverables to guarantee compliance with agreed terms and conditions.\n Customer Relationship Management: Act as the primary focal point for the Customer regarding all material support matters (Spares, AGEs, Repairs, and ISS), ensuring a proactive and high-touch service approach.\n Service Level Management: Monitor and drive the achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) related to material availability, lead times, and delivery performance.\nFinancial Stewardship: Drive the achievement of contract financial objectives through precise forecasting, revenue management, expenditure tracking, and proactive variance analysis.\n Supply Chain Coordination: Coordinate with internal directorates (Procurement, Production, Logistics, and Engineering) to ensure that the material support requirements of the customer are met efficiently and on time.\nRisk & Opportunity Management: Proactively identify potential risks to contract performance and implement mitigation plans, while identifying opportunities to enhance service value and profitability.\nMain Activities\nPerformance Analysis: Regularly analyze contract performance metrics and customer feedback to implement tactical improvements in service delivery.\nMaterial Readiness & Availability: Oversee the end-to-end flow of spares and repairs to ensure the customer’s fleet availability is maximized according to contractual requirements.\nFinancial Control: Manage order intake, revenue recognition, and budget horizons to ensure alignment with the contract's financial targets.\nStakeholder Alignment: Lead regular reviews with the customer and internal stakeholders to ensure transparency, alignment on requirements, and continuous improvement.\nIssue Resolution: Resolve operational and contractual discrepancies, managing timely escalation for high-impact issues to protect the customer relationship and contract integrity.\nKey Outputs & Impact\nHigh levels of customer satisfaction through reliable and consistent material support.\nFull compliance with contractual SLAs and KPIs.\nOptimization of contract profitability through efficient resource and financial management.\nMitigation of contractual risks through proactive monitoring and effective problem-solving.\nSKILLS\nEducation: Bachelor’s degree in Engineering, Logistics, Supply Chain Management, or a related field.\nExperience: Proven track record in contract management, customer support, or supply chain operations, ideally within the aerospace or highly regulated sectors.\n Technical Expertise: Understanding of material support models (e.g., Spares Management, Repair Services) and aviation regulatory environments.\n Systems & Analytics: Proficiency in ERP/MRP systems and advanced data analysis capabilities (Advanced Microsoft Excel and Google Suite is essential).\nSoft Skills: Exceptional interpersonal and communication skills, with a strong ability to manage customer expectations and build long-term relationships. A proactive, solution-oriented mindset is essential.\n Languages: Full professional proficiency in English (written and spoken) is mandatory. Proficiency in Spanish is highly advantageous.\nWHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?\nAt Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:\nVacation days plus additional days-off along the year.\nAttractive salary.\nHybrid model of working when possible.\nCollective transport service subject to working calendar/home location.\nBenefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.\nOn-site facilities (among others): free canteen, kindergarten, medical office.\nPossibility to collaborate in different social and corporate social responsibility initiatives.\nExcellent upskilling opportunities and great development prospects in a multicultural environment.\nOption to access special rates in products & benefits.\nThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.\nCompany:\nAirbus Defence and Space SAUEmployment Type:\nPermanent-------\nExperience Level:\nProfessionalJob Family:\nMaterial Support & services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.\nAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.\nAirbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .\nAt Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.","description_format":"text","description_chars":6040,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Health insurance","Life insurance","Retirement plans","Stock options"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Aerospace Manufacturing","Satellite Manufacturing","Defense Manufacturing","Aircraft Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-11T20:03:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-11T21:11:20Z"},"pay":null,"html_url":"https://alion.io/job/airbus-lta-material-support-specialist","json_url":"https://alion.io/job/airbus-lta-material-support-specialist.json","meta":{"generated_at":"2026-11-11T21:11:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":41536,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3100},"rest":"https://alion.io/mcp/rest/get_company?id=3100"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fairbus-lta-material-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fairbus-lta-material-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fairbus-lta-material-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/airbus-lta-material-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fairbus-lta-material-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4090477}},{"tool":"search_jobs","arguments":{"company":"airbus.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4090477},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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