{"id":3272343,"url":"https://alion.io/job/aircall-software-engineer-integrations","title":"Software Engineer, Integrations","company":{"id":52973,"name":"Aircall","domain":"aircall.io","url":"https://alion.io/company/aircall","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":100000,"period":"year","method":"role_seniority_country_cell","sample_n":11},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Node JS","optional":false},{"name":"Python","optional":false},{"name":"Ruby","optional":false},{"name":"TypeScript","optional":false},{"name":"Voice Agents","optional":false},{"name":"WhatsApp","optional":false},{"name":"Amazon EKS","optional":true},{"name":"DynamoDB","optional":true},{"name":"GraphQL","optional":true},{"name":"JavaScript","optional":true},{"name":"Kubernetes","optional":true},{"name":"OpenSearch","optional":true},{"name":"PostgreSQL","optional":true},{"name":"React.js","optional":true},{"name":"Redis","optional":true},{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-10-26T09:07:12Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-02T02:04:23Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.\nOur momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.\nAircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.\nAt Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.\nHow we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.\nAbout the job\nAs a Software Engineer, you will be responsible for the design, development, deployment, and operation of features that add direct customer value. Operational excellence, code quality, observability, and adhering to engineering best practices will be a central part of your day-to-day work, alongside actively contributing to team discussions and shared knowledge.\nQuality, excellence, and agility drive our delivery processes and you will help us maintain these standards. Using NodeJS and TypeScript back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …).\nYour mission @ Aircall:\nCreate, design, develop, test, and monitor your code in production with autonomy and high reliability\nCollaborate with product managers, designers, and fellow engineers to offer pragmatic solutions to real-world problems and implement them end to end\nWork with your team to build high-quality, secure, and maintainable services, participating actively in technical design and architectural discussions\nObtain a solid understanding of the business domain to provide impactful solutions to users and clients\nActively participate in peer code reviews, continuous team learning, and constructive technical feedback\nStay curious and up-to-date on modern software practices, tooling, and architectures, showing eagerness to adapt and apply them\nA Little About You\nYou have 3 to 5 years of professional experience in software development, with solid hands-on experience using TypeScript & NodeJS (or other backend languages such as Python/Ruby/Rails), focusing on writing secure, maintainable, and performant code.\nYou have practical experience working with AWS in production environments and understand how to build, deploy, and monitor services in cloud architectures.\nExperience working on frontend applications is a big plus, preferably with React.\nYou value code simplicity, clean testing practices, performance, and long-term maintainability.\nYou can turn requirements into clean technical designs and implement pragmatic solutions that solve problems effectively.\nYou possess effective and proactive communication skills, and enjoy collaborating across different roles and distributed engineering teams.\nOur Tech Stack\nYou do not need to be familiar with all of our technical stack or any specific functional area, but you have a strong willingness to learn and adapt quickly.\nTypeScript/Node.js, Python, REST API/GraphQL APIs, Ruby/Rails, React, AWS/Serverless or EKS, PostgreSQL, DynamoDB, OpenSearch, Redis\nWhy join us?\nKey moment to join Aircall in terms of growth and opportunities\nOur people matter, work-life balance is important at Aircall\nFast-learning environment, entrepreneurial and strong team spirit\n45+ Nationalities: cosmopolite & multi-cultural mindset\nCompetitive salary package & benefits\nDE&I Statement: \nAt Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey. \nWe pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. \nWe will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.\nWant to know more about candidate privacy? Find our Candidate Privacy Notice here.\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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