{"id":4194923,"url":"https://alion.io/job/aire-ancient-baths-front-desk-manager-3","title":"Front Desk Manager","company":{"id":691359,"name":"AIRE Ancient Baths","domain":"beaire.com","url":"https://alion.io/company/beaire","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T15:25:11Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T20:20:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Us:\nAIRE Ancient Baths are temples dedicated to creating the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.\nAt AIRE we are proud to have an international presence with 8 established centers: NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Upper East Side 2024 and Toronto 2025 facilities.\nWe are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.\nChicago Location:\nOur Chicago location was designed to showcase a historic restored factory from 1902 in River West, close to the West Loop. The space has been given a new lease of life and is now part of the magical AIRE atmosphere.\nThe Role:\nAs the Front Desk Manager, you will be the guiding force of our Chicago Front Desk Team, embodying AIRE's Principles of Service Excellence. Your leadership will ignite a culture of continuous improvement, nurturing the growth of your team, all while upholding our company's protocols and values. Your dedication will also ensure the seamless operation of the Front Desk Department.\nClient experience\nSupervise and guarantee a suitable environment and atmosphere at the Front Desk, following AIRE's guidelines and style book, ensuring that all elements are in place and working properly.\n\nEvaluate compliance with the Front Desk Team's Protocols and Standards.\n\nIdentify and resolve any incidents or special situations that may affect the client experience.\n\nGuarantee (in a timely manner) the implementation of the cleaning and sanitation processes set out in the company’s protocols, in the Centre’s facilities, ensuring the standards established by AIRE.\n\nManagement\nProvide support in the management of group and VIP bookings, guaranteeing the proper organization of each shift, and following AIRE's policies and protocols.\n\nPromote communication with the organization’s Contact Centre, ensuring coordination and rapport between the two.\n\nEnsure that the daily briefing is carried out by the team, together with other operational departments, indicating the relevant aspects of the day: VIP clients, maintenance incidents affecting operations, groups, etc.\n\nSupervise the inventory of the different products in the area.\n\nCarry out the sale and collection of the different products marketed in the reception area.\n\nMake weekly and daily reports of incidents, improvements, and events of interest and reporting them to Management.\n\nPeople Management\nRecruit, train, and develop the Front Desk Team.\n\nProvide individual feedback to the members of the team on their performance, proposing training, and other measures for development and improvement.\n\nGenerate work dynamics in your team that promote teamwork, respect, and continuous improvement of AIRE's standards.\n\nPlan and supervise the work of the Front Desk Team.\n\nPlan and implement employee schedules.\n\nWho You Are:\nA minimum of 5 years of experience in a Front Desk role, is required.\n\nA minimum of 3 years leading a team within the hospitality, fitness, or wellness industry, required.\n\nExperience with on-boarding and training new hires.\n\nExperience with team building.\n\nExperience working with booking/reservation systems.\n\nProficient in Microsoft Office.\n\nPunctual, reliable, and flexible with scheduling according to business needs.\n\nOrganized and capable of following detailed instructions.\n\nBeing bilingual (English and Spanish) is a plus.\n\nWhy You Should Join Us:\nPay: $75,000/yearly. (based on experience)\n\nBonus Scheme\n\nUnited Healthcare Insurance: medical (major), dental, and vision.\n\nPTO (15 days).\n\nSick days (5).\n\nGrowth opportunities.\n\n401K savings plan.\n\nCommuter Benefits Program.\n\nComplimentary Bath Experience (once a month).\n\nEmployee Bath Experience discounts (including friends/family).\n\nEmployee Perks Program (TicketsAtWork).\n\nEmployee Referral Bonus Program.\n\nEmployee discounts for Blink Fitness Gyms.\n\nTeam spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.","description_format":"text","description_chars":4345,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wellness Programs","Spa & Massage"],"lifecycle":[{"event":"open","at":"2026-11-12T20:20:43Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T22:46:42Z"},"pay":null,"html_url":"https://alion.io/job/aire-ancient-baths-front-desk-manager-3","json_url":"https://alion.io/job/aire-ancient-baths-front-desk-manager-3.json","meta":{"generated_at":"2026-11-12T22:46:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":48196,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":691359},"rest":"https://alion.io/mcp/rest/get_company?id=691359"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faire-ancient-baths-front-desk-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faire-ancient-baths-front-desk-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faire-ancient-baths-front-desk-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aire-ancient-baths-front-desk-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faire-ancient-baths-front-desk-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4194923}},{"tool":"search_jobs","arguments":{"company":"beaire.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4194923},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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