{"id":1385820,"url":"https://alion.io/job/aire-serv-customer-service-representative-2","title":"Customer Service Representative","company":{"id":1818629,"name":"Aire Serv","domain":"aireserv.com","url":"https://alion.io/company/aireserv-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"C","score":62,"open_postings":280,"ghost_share":0.629,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atoka, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":19,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-18T06:03:01Z","employer_posted_date":"2026-07-18","last_verified_at":"2026-11-09T15:55:12Z","board_verified":true,"closed_at":null,"days_open":114,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":114},"description":"Join Complete Home Services for More Than Just a Job!\nComplete Home Services is a growing home services company that supports trusted residential service brands across multiple locations. Our team is focused on providing excellent customer experiences, supporting our employees, and creating a workplace where people can grow, contribute, and feel valued. Some of our brands are Aire Serv, Mr. Electric, Glass Doctor, and Molly Maid!\nAt CHS, we live our Code of Values by showing RESPECT for all people, acting with INTEGRITY in all dealings, serving customers with ENTHUSIASM, and HAVING FUN IN THE PROCESS!\nAt CHS, we value and celebrate our team members every step of the way. If you thrive in an environment that appreciates your hard work and believes in making every day special, you’ve found the right place!\nWhy Choose Us:\nAppreciation Matters: We believe in saying thank you for your hard work and dedication.\nCelebrating Milestones: Birthdays, work anniversaries, or just because, celebrations are part of our culture.\nSupportive Culture: Work is not just about the job. It is about being part of a supportive, rewarding team that values the people behind the work.\nApply now and experience the difference at Complete Home Services!\nJob Description:\nAs a Call Center Representative, you will be the friendly and knowledgeable voice of our company, assisting customers with questions, scheduling service appointments, and ensuring a seamless customer experience. You’ll play a key role in building customer relationships and upholding our company’s values of Servant Heart, Grit, Winning, Vision, and Consistency.\nYou will work closely with other departments to ensure customer inquiries are resolved promptly and accurately.\nDuties and Responsibilities:\nReceive incoming calls in a professional, timely, and courteous manner.\nPerform marketing and sales functions to sell additional work and earn business.\nComplete work orders, return customer calls, and respond to customer concerns or complaints.\nSchedule service appointments accurately and efficiently.\nMaintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.\nWork closely with other departments to support customer needs.\nPerform other duties as needed, which may include cross-training in related positions.\nPreferred Job Requirements for a Call Center Representative:\nMinimum of two years of administrative experience.\nStrong written and verbal communication skills.\nDetail-oriented with strong data entry skills.\nPositive attitude.\nTeam player who can also work independently.\nGeneral computer knowledge, including Microsoft Office.\nTyping skills are a plus.\nPay Range:\n$17 to $19 per hour, depending on experience.\nPerks and Benefits:\nWeekly Pay: Your hard work deserves consistent recognition.\nComprehensive Insurance: Health, dental, and vision plans are available.\nFinancial Planning: Enjoy a 401K with company matching for your future.\nTime to Unwind: Take advantage of over 100 hours of paid vacation and holidays to recharge.\nOn-the-Job Essentials: Receive paid uniforms and needed technology.\nFuel for Success: Company-paid breakfast and lunch are a regular treat.\nLife Beyond Work: Join us on company reward trips, from hunting and fishing to thrilling races and more!\nWe know we presented a lot to you here, and that’s because we’re looking to hire only the best. If that’s you, apply today. If you meet the requirements for the position, our system will schedule you for an interview immediately.","description_format":"text","description_chars":3533,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Smart Home Devices","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-09-28T10:12:39Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.274,"p_room":0.28,"age_days":113,"expected_fill_days":40,"reasons":["conf:4","stale_co","win:tail","crowd:junior,brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/aire-serv-customer-service-representative-2","json_url":"https://alion.io/job/aire-serv-customer-service-representative-2.json","meta":{"generated_at":"2026-11-10T01:37:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3722,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1818629},"rest":"https://alion.io/mcp/rest/get_company?id=1818629"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faire-serv-customer-service-representative-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faire-serv-customer-service-representative-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faire-serv-customer-service-representative-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aire-serv-customer-service-representative-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faire-serv-customer-service-representative-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1385820}},{"tool":"search_jobs","arguments":{"company":"aireserv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1385820},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}