{"id":1834671,"url":"https://alion.io/job/airnorth-network-operations-duty-manager","title":"Network Operations Duty Manager","company":{"id":2005348,"name":"Air North","domain":"airnorth.com.au","url":"https://alion.io/company/airnorth","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Perth, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-07T00:00:00Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-10-22T01:48:50Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"Airnorth is a leading regional airline operating scheduled passenger and charter services across Australia. We are committed to providing safe, reliable and efficient air services while living our values of Safety, Integrity, Passion, Teamwork and Progress.\nWe are seeking an experienced and decisive Network Operations Duty Manager to lead our Network Operations Centre in Perth.\nAbout the role\nReporting to the Chief Operating Officer, the Network Operations Duty Manager is responsible for overseeing Airnorth’s day-to-day flying operations and leading the Network Operations team.\nThis is a hands-on operational leadership role with a strong focus on safety, regulatory compliance, on-time performance, disruption management, cost control and customer outcomes. The position also acts as the primary operational contact for Airnorth’s charter clients.\nThe successful candidate will work predominantly Monday to Friday. However, flexibility is required to provide weekend coverage, work early starts or late finishes, and participate in an after-hours on-call arrangement where operationally required.\nKey responsibilities\nIn this role, you will:\nLead the daily operations of the Network Operations Centre.\n\nCoordinate operational responses to delays, disruptions and other unplanned events.\n\nMake timely operational decisions that balance safety, compliance, customer impact, operational integrity and cost.\n\nLead, support and allocate work across the Network Operations team.\n\nManage departmental rosters, leave, timesheets and staffing coverage.\n\nProvide relief coverage as a Network Operations Supervisor or Controller when required.\n\nOversee crew rostering and ensure flights are appropriately crewed in accordance with regulatory, legislative and industrial requirements.\n\nLiaise with Flight Operations, Engineering, Maintenance Control, Ground Operations, Inflight Services, Commercial and other operational teams.\n\nAct as the primary operational contact for charter clients during business hours and while on call.\n\nCoordinate charter, wet lease and regular passenger transport operations from planning through to completion.\n\nManage disruption recovery arrangements, including sub-charter and cross-hire aircraft when required.\n\nMaintain accurate operational information within AIMS, Envision and other relevant systems.\n\nMonitor on-time performance and lead initiatives to improve operational outcomes.\n\nDevelop and maintain departmental manuals, procedures, training programs and charter briefings.\n\nSupport employee recruitment, training, performance and probation processes.\n\nManage departmental safety reports, hazards, investigations and audit actions.\n\nMonitor departmental costs, invoices and purchase orders in accordance with company requirements.\n\nAbout you\nTo be successful in this position, you will have:\nPrevious experience within airline operations, network operations or a comparable logistics environment.\n\nDemonstrated experience leading employees in a fast-paced, operationally dependent environment.\n\nA sound understanding of aviation regulations and operational requirements, including flight and duty time limitations and fatigue risk management.\n\nStrong situational awareness and the ability to make sound decisions with limited information.\n\nExcellent problem-solving, prioritisation and organisational skills.\n\nThe ability to remain calm and effective when managing disruptions and competing operational priorities.\n\nStrong interpersonal, influencing and communication skills.\n\nA high level of accuracy and attention to detail.\n\nThe ability to work independently while collaborating effectively across multiple operational departments.\n\nCompetency in Microsoft Office and the ability to confidently use operational systems.\n\nThe ability to obtain and retain an Aviation Security Identification Card.\n\nA Radio Operator Certificate and Dangerous Goods Certificate, or the ability to obtain them.\n\nA relevant tertiary qualification and experience developing or delivering workplace training will be highly regarded.\nWhy join Airnorth?\nAirnorth offers a dynamic and supportive working environment where your decisions will directly influence the safety, reliability and performance of our operations.\nEmployee benefits may include:\nDiscounted travel opportunities.\n\nHealth insurance and gym membership discounts.\n\nAccess to an Employee Assistance Program.\n\nOpportunities for professional development and career progression.\n\nThe opportunity to contribute to a growing regional aviation business.\n\nTo apply for this position you must have the legal right to live and work in Australia.\nAs shortlisting will commence immediately, we reserve the right to close this position earlier than 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