{"id":52552,"url":"https://alion.io/job/airops-forward-deployed-engineer","title":"Forward Deployed Engineer","company":{"id":8504,"name":"Airops","domain":"airops.com","url":"https://alion.io/company/airops","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":144000,"max_usd":319000,"period":"year","method":"role_country_seniority_unknown","sample_n":2707},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Gemini","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-08-12T13:21:00Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-04T23:07:11Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"About AirOps\nAirOps is the full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If your brand isn't part of the answer, you aren't in the running.\nOur platform offers everything a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search.\nBacked by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we're headquartered in San Francisco, New York, and Montevideo.\nAbout the role\nAs a Forward Deployed Engineer at AirOps, you’ll work directly with enterprise clients to turn AI search and growth strategy into measurable outcomes. You’ll use the AirOps platform to configure, adapt, and scale playbooks that help leading brands stay visible and competitive as discovery shifts across AI search engines. \nThis is a high-ownership role for someone who likes being close to the customer, the product, and the impact. You’ll partner across Product, Customer Success, Sales, Growth, and Marketing to deliver repeatable client outcomes, bring field feedback back into the platform, and help shape a more mature delivery motion as AirOps scales.\nWhat you'll own\nPartner directly with enterprise customers to understand their goals, translate them into clear delivery plans, and drive measurable outcomes across AI search visibility and growth\n\nConfigure, adapt, and scale AirOps playbooks across customer accounts and verticals, helping turn repeatable delivery patterns into stronger product and service motions\n\nWork cross-functionally with Product, Customer Success, Sales, Growth, and Marketing to align customer needs, product capabilities, and expansion opportunities\n\nMonitor performance data, identify trends and risks, and communicate recommendations to customers and internal stakeholders\n\nBring field feedback back into the product and delivery teams to improve the AirOps platform, customer experience, and future playbooks\n\nWhat you'll bring\n4 to 7 years in Growth, BizOps, Product, Technical Account Management, Analytics, Solutions, Customer Success, or a similar role at a high-growth startup\n\nExperience working directly with enterprise customers, translating business goals into clear execution plans and measurable outcomes\n\nHands-on experience using AI tools, LLMs, prompt engineering, or automation platforms to improve processes and scale repeatable work\n\nStrong analytical skills, with the ability to interpret performance data, identify patterns, and turn insights into recommendations\n\nExcellent project management and communication skills, with the ability to keep internal teams and customers aligned across multiple workstreams\n\nHigh ownership, strong judgment, and comfort operating in a fast-moving environment where customer needs, product feedback, and delivery priorities intersect\n\nNice to haves\nFamiliarity with AI search, GEO/AEO strategy, or how brands are discovered across LLMs and answer engines\n\nComfort working with data from tools like Google Search Console and GA4\n\nExperience at an early or growth-stage B2B SaaS company\n\nExperience turning customer feedback into product recommendations, internal documentation, or enablement materials\n\nOur Guiding Principles\nExtreme Ownership\n\nQuality\n\nCuriosity and Play\n\nMake Our Customers Heroes\n\nRespectful Candor\n\nBenefits\nEquity in a fast-growing startup\n\nCompetitive benefits package tailored to your location\n\nFlexible time off policy\n\nParental Leave\n\nA fun-loving and (just a bit) nerdy team that loves to move fast!","description_format":"text","description_chars":3812,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Search Engine Optimization (SEO)","Digital Marketing","Marketing & Sales AI"],"lifecycle":[{"event":"open","at":"2026-08-12T13:21:00Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.413,"p_room":0.45,"age_days":52,"expected_fill_days":35,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/airops-forward-deployed-engineer","json_url":"https://alion.io/job/airops-forward-deployed-engineer.json","meta":{"generated_at":"2026-10-05T01:07:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1438,"day_limit":5000,"remaining_today":3562,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}