{"id":884691,"url":"https://alion.io/job/airops-outbound-systems-architect","title":"Outbound Services Lead","company":{"id":8504,"name":"AirOps","domain":"airops.com","url":"https://alion.io/company/airops","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":165000,"max":207000,"currency":"USD","period":"year","gross":null,"usd_annual":207000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Gemini","optional":false},{"name":"LLM","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-11T22:31:28Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-06T09:32:57Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"About AirOps\nAirOps is the full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If your brand isn't part of the answer, you aren't in the running.\nOur platform offers everything a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search.\nBacked by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we're headquartered in San Francisco, New York, and Montevideo.\nAbout the Role\nWe are seeking an engine builder to own, optimize, and scale our high-volume outbound infrastructure. You will manage the technical plumbing and deliverability systems powering 500K+ monthly emails across dozens of active client accounts, ensuring every customer consistently hits their performance goals.\nThis role sits at the intersection of outbound strategy, email infrastructure, deliverability, campaign performance, AI, experimentation, customer strategy, and product development. Over the next 6-12 months, you will transition our custom-built outbound stack into an automated engine.\nWhat You’ll Do\nPortfolio Performance & Optimization: You will own system-wide outbound performance and output guarantees across all active clients. By continuously tracking email volume, reply rates, bounce rates, domain health, deliverability, and downstream goals, you will build proactive diagnostics that fix deliverability drops before they hit customer results.\n\nArchitect High-Volume Infrastructure: You will design, maintain, and scale our custom backend domain, inbox, and sending architecture for 500K+ monthly emails. Your focus will be to guarantee peak deliverability while preparing our setup for 3x account growth.\n\nSystematic Campaign Experimentation: You will build a systematic testing engine across subject lines, messaging variations, targeting, and sending schedules to maximize positive reply rates.\n\nAI Engineering & Prompt Design: You will own and continuously refine the prompt systems and LLM workflows responsible for generating high-converting outbound copy and personalization at scale.\n\nProduct & Engineering Partnership: You will serve as the internal technical expert on cold email systems, helping bridge the gap between campaign operations and product development.\n\nPlaybooks & System Methodology: You will define cross-portfolio benchmarks and performance standards that enable internal account managers to clearly frame results and strategy for clients. By codifying outbound best practices into internal playbooks, you’ll ensure consistent execution and high-quality campaign delivery across every account.\n\nWho You Are\nThe High-Volume Specialist: You have managed complex, multi-account cold email environments at scale (100K+ emails/month), ideally within a fast-paced agency or high-growth managed service environment.\n\nData & Personalization Stack Expert: Proven experience working with modern data enrichment, programmatic personalization workflows, and bulk lead verification pipelines.\n\nA Pure Systems Thinker: You look at outbound as a deterministic machine-inputs, deliverability variables, data pipelines, and outputs, rather than just \"writing copy.\"\n\nEnterprise Security & Compliance Operations: Comfortable operating outbound infrastructure within strict enterprise brand guidelines, ensuring proper domain security, data handling, access controls, and auditable campaign workflows.\n\nObsessed with Infrastructure: You know the technical mechanics of inbox provisioning, domain rotation, deliverability maintenance, and contact discovery inside and out.\n\nMetrics-Driven & Autonomous: You manage by the numbers. You catch deliverability drops or underperforming campaigns before anyone else notices.\n\nEnergized by Backend Systems: You prefer being under the hood building scalable engines rather than sitting in client-facing status calls.\n\nNice to Have\nPrior experience managing high-volume publisher outreach, link acquisition, digital PR, or affiliate partner recruitment.\n\nExperience identifying and prioritizing high-value publishers based on relevance, authority, citation potential, audience fit, and likelihood of placement.\n\nFamiliarity with AEO, LLM visibility, digital authority, and how third-party mentions and citations shape brand discovery in AI-generated answers.\n\nAbility to translate operational pain points into clear product requirements and work effectively with product and engineering teams.\n\nOur Guiding Principles\nExtreme Ownership\n\nQuality\n\nCuriosity and Play\n\nMake Our Customers Heroes\n\nRespectful Candor\n\nBenefits\nEquity in a fast-growing startup\n\nCompetitive benefits package tailored to your location\n\nFlexible time off policy\n\nParental Leave\n\nA fun-loving and (just a bit) nerdy team that loves to move fast!","description_format":"text","description_chars":5074,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Search Engine Optimization (SEO)","Digital Marketing","Marketing & Sales AI"],"lifecycle":[{"event":"open","at":"2026-09-14T03:20:11Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.817,"p_room":0.75,"age_days":55,"expected_fill_days":67,"reasons":["conf:0","win:late"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":207000,"is_top_pay":true},"html_url":"https://alion.io/job/airops-outbound-systems-architect","json_url":"https://alion.io/job/airops-outbound-systems-architect.json","meta":{"generated_at":"2026-11-06T13:36:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24996,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8504},"rest":"https://alion.io/mcp/rest/get_company?id=8504"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fairops-outbound-systems-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fairops-outbound-systems-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fairops-outbound-systems-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/airops-outbound-systems-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fairops-outbound-systems-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":884691}},{"tool":"search_jobs","arguments":{"company":"airops.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":884691},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}