{"id":1914400,"url":"https://alion.io/job/airplus-application-support-engineer-mwd-dynamics-365","title":"Application Support Engineer (m/w/d) – Dynamics 365","company":{"id":1978171,"name":"AirPlus","domain":"airplus.com","url":"https://alion.io/company/airplus-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Neu-Isenburg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":87000,"period":"year","method":"role_country_seniority_unknown","sample_n":71},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"JavaScript","optional":false},{"name":"PowerShell","optional":false},{"name":"Active Directory","optional":true},{"name":"Azure","optional":true},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-09-03T12:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-03T12:00:00Z","board_verified":false,"closed_at":null,"days_open":56,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":56},"description":"## Deine Aufgaben / Your responsibilities\nSicherstellung des stabilen Betriebs unserer Dynamics-365-basierten Applikationslandschaft\nAnalyse und Behebung technischer Störungen sowie Unterstützung unserer internen Anwenderinnen und Anwender\nDurchführung von Deployments und Unterstützung bei der kontinuierlichen Weiterentwicklung der Plattform\nÜbernahme der User- und Rechteverwaltung innerhalb der Dynamics-365-Umgebung\nSicherstellung reibungsloser Geschäftsprozesse innerhalb von Dynamics 365\nEnge Zusammenarbeit mit internen Fachbereichen, Entwicklern sowie externen Dienstleistern\n## Deine Qualifikation / Your qualifications\nAbgeschlossenes Studium der Informatik, eine IT-Ausbildung oder eine vergleichbare Qualifikation bzw. praktische Erfahrung im IT-Umfeld (auch für Quereinsteiger mit entsprechender Erfahrung geeignet)\nMehrjährige Erfahrung in der Administration von Microsoft Dynamics 365 CRM, insbesondere in den Modulen Sales und Customer Service\nFundierte Erfahrung im Incident-Management, Monitoring sowie im operativen Support\nKenntnisse in gängigen Programmiersprachen und Technologien im CRM-Umfeld, z. 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