{"id":3610532,"url":"https://alion.io/job/airservice-development-inc-customer-service-representative-2","title":"Customer Service Representative","company":{"id":2306366,"name":"Airservice Development Inc","domain":"flygrb.com","url":"https://alion.io/company/flygrb","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T14:01:09Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T12:19:37Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business’ flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions.\nDuties:\nProvide superior customer service to crew members and passengers\nAssist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.\nResolve customer requests, questions and complaints regarding Avflight’ s services or products\nProcess sales transactions, close out and balance daily inventory, fuel tickets and meter sheets\nPerform other duties as assigned\nQualifications\nQualifications:\nHigh school diploma or GED\nMust be 18 years or older\nHotel/hospitality/customer service experience a plus\nMust be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products\nMust be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching\nMust pass background check, pre-employment drug test and obtain security clearance\nMust have valid Driver’s license\nCompetency/Behavioral Requirements:\nMust be available for holidays and weekends if needed\nExperience in aviation is a plus\nMust be a self-starter, be reliable, responsible, and dependable, and fulfill obligations\nMust have the ability to multitask; excellent communication and organizational skills.\nBe pleasant with others on the job and display a good-natured, cooperative attitude\nEEO/AA","description_format":"text","description_chars":1654,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Air Transport"],"lifecycle":[{"event":"open","at":"2026-11-02T14:01:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":25,"reasons":["conf:6","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/airservice-development-inc-customer-service-representative-2","json_url":"https://alion.io/job/airservice-development-inc-customer-service-representative-2.json","meta":{"generated_at":"2026-11-04T22:04:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":193,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2306366},"rest":"https://alion.io/mcp/rest/get_company?id=2306366"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fairservice-development-inc-customer-service-representative-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fairservice-development-inc-customer-service-representative-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fairservice-development-inc-customer-service-representative-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/airservice-development-inc-customer-service-representative-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fairservice-development-inc-customer-service-representative-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3610532}},{"tool":"search_jobs","arguments":{"company":"flygrb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3610532},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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