{"id":2531425,"url":"https://alion.io/job/airswift-supply-chain-support-advisor","title":"Supply Chain Support Advisor","company":{"id":2751907,"name":"Airswift","domain":"airswift.com","url":"https://alion.io/company/airswift-com","size_band":"5000+","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":80,"open_postings":27,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GSAP","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T19:56:49Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Job reference\n1280419\nLocation\nPetaling Jaya, Malaysia\nSector\nEnergy - Oil & Gas\nFunction\nSupply Chain / Purchasing\nEmployment type\nContract\nDate published\nSeptember 17, 2026\nDimension:\nManage post-delivery activities across multiple countries, including Thailand, Malaysia, Singapore, the Philippines, Hong Kong, and India/UAE.\nWhere You Fit In?\nYou will be part of the Supply Chain Support Team South-East Asia and will report directly to the Supply Chain Support Team Lead. The Supply Chain Support Team is a newly established organization within the Distribution Optimisation & Assurance (DOA) organization, providing support for road transport bulk fuel deliveries, with a primary focus on post-delivery activities.\nYou will typically work five days per week in a hybrid working arrangement, with office attendance requirements to be agreed upon with your Line Manager.\nYou will be responsible for post-delivery operational activities across Thailand, Malaysia, Singapore, Philippines, Hong Kong, and India/UAE. Over time, the role will expand to cover all Order-to-Delivery activities that are not managed through TMP or transitioned to hauliers.\nCollaborate closely with fellow Supply Chain Support Team South-East Asia members to deliver targeted business value and support Road Transport operations across the region.\nMaintain strong working relationships with the Regional DOA Road Transport Lead and key Road Transport focal points within the supported countries and clusters.\nInterface regularly with Road Transport Contractors, as well as various Shell-owned, Joint Venture (JV), and Outside Supply Point (OSP) terminals, to support operational excellence and service delivery\nWhat is the Role?\nConfirm product deliveries to customers and support product reconciliation through the Supply Chain Support processes, using IT tools in a timely and efficient manner.\nProcess delivery shipments in GSAP in a timely manner ensuring subsequent process of invoicing can be executed and monitor gains and losses of road transport movements.\nHandle open customer disputes and quantity adjustment corrections in a timely manner as per SLAs.\nParticipate in stakeholder meetings such as Mobility/Supply/Road Transport /FO to share team performance and feedback.\nDemonstrate good knowledge level of all the tools used in the team.\nDevelop competence to act as GSAP professional and Super User to contribute to team’s flexibility.\nEmbed CI including on root cause analysis as part of operational process improvement, in ensuring that non routine actions are kept to a minimum, and clear segregation on improvements needed by haulier scheduling\nContribute in achieving operational targets through process compliance and competency building by:\nAssisting in training new staff\nSupporting and coaching team members to help solve operational issue\nProactive monitoring and following up on process deviations and quality issues\nAnalysing team’s KPIs\nSpecial Challenges:\nSupport projects to continuously improve team’s performance and efficiency via regular driver performance management (e.g. minimize driver mistakes, non-reported/wrongly reported changes, number of non-touchless shipments, retail corrections and other), controlling and improving depot data accuracy, KPI monitoring.\nAct as focal point and support implementation of new business scenarios (new business model, customers, depots, suppliers, data exchange between depots or hauliers).\nCoach, lead, help and motivate team members in ongoing operations and exceptional, non-standard situations.\nClose teamwork within the scope and in particular with Scheduling Team, Delivery Assurance Team and being a support in terms of ways of working and proper communication within other scopes.\nProcess month-end closure under high pressure.\nProfessional competencies:\nPrevious experience in Supply Chain, Logistics or Finance Operations will be an advantage\nVery good system knowledge: Excel / GSAP\nProven good analytical, problem solving and decision-making skills\nMaintain resilience under pressure\nProven strong commercial mindset & external focus\nExcellent communication and partnerships skills\nLanguages:\nAdvanced English (C1)\nNot the job you are looking for? Search hundreds more\nSearch Now.","description_format":"text","description_chars":4247,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"},{"name":"Thailand","iso":"TH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-14T12:53:50Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.198,"p_room":0.55,"age_days":28,"expected_fill_days":19,"reasons":["conf:2","agency","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/airswift-supply-chain-support-advisor","json_url":"https://alion.io/job/airswift-supply-chain-support-advisor.json","meta":{"generated_at":"2026-10-15T23:14:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35308,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2751907},"rest":"https://alion.io/mcp/rest/get_company?id=2751907"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fairswift-supply-chain-support-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fairswift-supply-chain-support-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fairswift-supply-chain-support-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/airswift-supply-chain-support-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fairswift-supply-chain-support-advisor"}]}