{"id":2919740,"url":"https://alion.io/job/ajax-systems-pre-sales-engineer-global-team-2","title":"Pre-Sales Engineer, Global Team","company":{"id":3575,"name":"Ajax Systems","domain":"ajax.systems","url":"https://alion.io/company/ajax-systems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":83,"open_postings":166,"ghost_share":0.199,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":82,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia","Kuala Lumpur, Malaysia"],"countries":["ID","MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":41000,"period":"year","method":null,"sample_n":6503},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T09:12:36Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-29T11:21:09Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":8},"description":"Ajax Systems is an international technology company and Europe's largest developer and manufacturer of Ajax security systems with smart home capabilities. Our ecosystem consists of 135 devices, mobile and desktop applications, and server infrastructure.\nEvery year, we experience exponential growth in both our team and our global user base. Today, Ajax Systems employs over 3,300 people, and Ajax devices protect 2.5 million users across more than 187 countries worldwide.\nOur company continues to grow rapidly, and we are always looking for proactive and ambitious professionals to join us. As we consistently expand our production capacity, we continue to strengthen our team.\nWe are the Pre-Sales Engineering team at Ajax Systems, working at the intersection of technology, sales, and innovation. We do more than just support sales - we help our partners integrate cutting-edge security systems into their businesses, redefining what modern security solutions can achieve.\nWhat do we do?\nTest and implement innovations: Our Pre-Sales team is among the first to gain access to the latest devices and technologies. We test them in real-world environments and provide valuable feedback to our development teams.\n\nSupport our partners: We educate clients worldwide through seminars, webinars, and technical workshops. Our goal is to make complex technologies simple and easy to understand.\n\nExpand our expertise: We work not only with security systems but also with related technologies, including IoT, automation, networking, cloud solutions, and AI.\n\nWhat is our mindset?\nPre-Sales at Ajax Systems is not about providing standard answers - it is about finding solutions to unique and complex challenges. It requires a deep understanding of our products, a project-oriented mindset, and a genuine desire to help clients quickly adopt the latest technologies.\n\nWe take a holistic approach: one day, we act as technical consultants; the next, as product marketing experts; and sometimes, as strategists working alongside our partners to develop solutions for large-scale projects.\n\nWhat makes this role special?\nVariety of challenges: Every day brings something new - from supporting complex integration projects to developing training materials for our partners.\n\nCutting-edge technology: We work with advanced security solutions, test new devices, and explore integration opportunities with third-party systems.\n\nThe passion behind the profession: There is something truly special about knowing that your expertise helps protect thousands of properties and facilities around the world.\n\nOur mission\nWe aim to transform the approach to security by making modern technologies accessible, intuitive, and effective. Our goal is to become trusted partners for our clients in implementing innovations that not only respond to threats but also help prevent them.\nResponsibilities\nConduct technical seminars, webinars, training sessions, presentations, and product demonstrations for partners and company employees.\n\nDevelop and implement solutions aligned with the business objectives defined by clients.\n\nParticipate in new product launches.\n\nCollaborate closely with Sales, R&D, Support, QA, BA, and PM teams.\n\nConduct market research and competitor analysis.\n\nParticipate in industry conferences and events.\n\nTravel internationally for business purposes.\n\nKey requirements\nStrong verbal and written communication skills.\n\nExperience delivering presentations, webinars, and training sessions.\n\nAbility to quickly learn and understand new technical information.\n\nStrong negotiation skills and the ability to effectively present and justify technical solutions.\n\nAbility to quickly assess client needs and propose optimal solutions.\n\nAdaptability and the ability to respond promptly to changes in processes or client requirements.\n\nAbility to multitask and prioritize effectively.\n\nExperience with security, video surveillance, access control, fire alarm, and automation systems, including system design, installation, and maintenance.\n\nSolid knowledge of electronics, including an understanding of electronic components and circuit diagrams.\n\nUpper-Intermediate (B2) level of English proficiency.\n\nWhat we offer\nFreedom to make decisions and bring your ideas to life.\n\nA dynamic, passionate team and a zero-bullshit culture.\n\nCompany-funded external training and professional development opportunities.\n\nEnglish lessons with a native speaker.\n\nEarly access to testing new devices before their official release.\n\nFlexible working hours in the office.\n\nMedical 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